Here’s how it works
Invite as many people as you want. Your mum, dad, grandparents, or your mate Bob. You then decide who you want to connect to. Do you know who's really careful 😉?
Easy as that, don't break or lose your phone, or make any claims throughout the policy year. Oh, and make sure your connections do the same
At the end of the year, when you and your connections haven’t claimed, your Reward Pot is paid out to you
Where it all started
Insurance back in the 17th century was built for the people, but the focus slowly shifted to profits - often at the expense of the customer. We're restoring insurance back to its origins. We think you should pay for insurance when you need it and get some money back when you don't. Connecting with your friends and family is a great place to start.
When can I access the cash?
Great question. If your connections don’t claim during the year, the reward pot will be paid out to everyone at the end of each person’s policy year. Some of customers use the money to reduce their monthly payments in the next policy year, and others spend it on themselves 🍾Get a Quote
Here's the top questions we get asked.I have more Q's
What is the Reward Pot?
The reward pot is basically a group no claims bonus. For each person that buys insurance with us and connects together, for example You buy a policy and invite your mum to buy. She buys a policy and then you connect, each of you receive up to £10 into your reward pots.
If neither you nor your connected friends claim, we will payout to you the value of your reward pot at the end of the policy year.
Is the money back with the reward pot guaranteed?
Can anyone connect to anyone?
How do I make connections to people?
Do I need to connect to get money back?
Do I need to connect to have so-sure's insurance policy?
Don't just take our word for it!
Our customers love us – that's why thousands of customers have joined the so-sure family.
Haven't made a claim as yet but changing my policy over to a new phone following an upgrade just as easy as the initial set up and super friendly customer service!
I made a claim for my iPhone Face ID failing due to some light water damage. So sure have been very prompt to handle my claim and explain the process. They organised collection of the phone from my house and return a replacement phone within a week! I am very happy with the service and will recommend to anyone.
I found so-sure easy to use in arranging my gadget insurance and wouldn’t hesitate to recommend them. Their customer experience ratings were also reassuring in making my decision.
Simple to set up and good price. Excellent system to weed out the fraudsters which push up insurance prices for everyone else. Great app and overall, very happy with the cover.
The process was simple enough - I got my quote through a comparison site, checked out the details and took out my policy! There was an error on the comparison site but so-sure were great and matched the quote details - no questions asked! The validation of my phone screen was really easy too - took about 10 minutes to be verified! Now I can enjoy my new phone without any worries!
Quick, easy and very competitive for such a highly defaqto rated insurer. Very pleased with the process and ease of getting the policy set up through Starling Bank
Really good company, love the incentives they offer for being a loyal customer hence the reason why I decided to do my mobile phone insurance through them. Would recommend
Very easy to choose which tariff suits you. You get discounted excess rates when you take a pic of the phone in working condition. You can also make money of you share there page with your friends. So happy with my cover and better yet it was really cheap too :)