A phone is for life...
not just for Christmas
Our insurance is a real Christmas cracker
We're a new type of insurer that you can rely on. We protect you when you need to claim and reward you when you don't.
24-72 hour replace or repair
We aim to replace or repair your phone within 24-72 hours after your claim is approved
Up to 80% money back
Connect with friends and get rewarded when you and your connections don't claim
Low excess from just £50
Download the so-sure app and validate your phone to reduce your excess
Relax, we’ve got you covered
We replace and repair hundreds of customer phones every month, here's a look at what's covered
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International travel
90 days of globe trotting, from backpacking to business you're covered
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Out-of-warranty breakdowns
Phone breaks out of warranty, no worries you're covered
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Phones up to three years old
We're one of the only insurers that covers phones up to 3 years old
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Accidental damage
Don't worry we can usually repair this device so its a good as new -
Theft or loss
Phones been snatched, don't stress we've got your back -
Accessories
No tunes, no problem. You're covered up to the value of £100 inc. VAT
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International travel
90 days of globe trotting covered -
Out-of-warranty breakdowns
Phone breaks out of warranty, no worries you're covered -
Phones up to three years old
We're one of the only insurers that covers phones up to 3 years old -
Accidental damage
Don't worry we can usually repair this device so it’s as good as new -
Theft or loss
Phones been snatched, don't stress we've got your back -
Accessories
No tunes, no problem. You're covered up to the value of £100 inc. VAT
We do things differently
Our insurance is simple and hassle free so you don't need to worry, we've got you covered
Money back when you don't claim
We are the only mobile phone insurer to offer money back if you and your friends don't claim. What's stopping you? Join the social insurance revolution now!
Tell me more
How it works
How it works
If you and your friends take good care of your phones and don't need to claim, we’ll give you up to 80% of your premium back at the end of your policy year
Be careful
Connect
For every person you connect with, we'll add up to £10 to your reward pot. If neither of you make a claim, your cash will be returned to you at the end of the policy year
Connect
Be careful
Make a pact with your connections to take good care of your phones throughout the policy period and make no claims
Get rewarded
Get rewarded
At the end of the policy year, when you and your connections haven’t claimed, your Reward Pot is paid out to you in full. Hooray!
Our hassle-free claims process
Need to claim, here's what happens
Launch your claim online
Is your phone lost, stolen or broken? Claiming with so-sure is easy, fast and pain-free. Get started using our online claims portal below
Review Claim
Our UK based claims team will review your claim and reach out with a request for any further details or documents
Approve Claim
Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours
