Mobile Insurance
That’s a Win-Win 🙌
Great value if you need us — Money back if you don’t!
FREE
when you pay
yearly
- 24-72h repair or replace service
- Up to 80% no claims cashback
- Low price and excess from £25
FREE
when you pay
yearly
Don't just take our word for it!
Our customers love us – that's why thousands of customers have joined the so-sure family.
Haven't made a claim as yet but changing my policy over to a new phone following an upgrade just as easy as the initial set up and super friendly customer service!
I made a claim for my iPhone Face ID failing due to some light water damage. So sure have been very prompt to handle my claim and explain the process. They organised collection of the phone from my house and return a replacement phone within a week! I am very happy with the service and will recommend to anyone.
I found so-sure easy to use in arranging my gadget insurance and wouldn’t hesitate to recommend them. Their customer experience ratings were also reassuring in making my decision.
Simple to set up and good price. Excellent system to weed out the fraudsters which push up insurance prices for everyone else. Great app and overall, very happy with the cover.
The process was simple enough - I got my quote through a comparison site, checked out the details and took out my policy! There was an error on the comparison site but so-sure were great and matched the quote details - no questions asked! The validation of my phone screen was really easy too - took about 10 minutes to be verified! Now I can enjoy my new phone without any worries!
Quick, easy and very competitive for such a highly defaqto rated insurer. Very pleased with the process and ease of getting the policy set up through Starling Bank
Really good company, love the incentives they offer for being a loyal customer hence the reason why I decided to do my mobile phone insurance through them. Would recommend
Very easy to choose which tariff suits you. You get discounted excess rates when you take a pic of the phone in working condition. You can also make money of you share there page with your friends. So happy with my cover and better yet it was really cheap too :)
Get up to 80%
of your money back
Connect to careful friends
Collect up to 80% cashback 💰
If you connect to friends who are also SO-SURE customers and none of you claim, you all get money back. £10 per friend, up to 80% of your premium. Not just once either, but every single year. Another win-win.
How does it work? 🤷
Tell your friends
Invite friends to SO-SURE straight from our app with a few taps of your finger.
Join forces
Connect to friends in the app and watch your Reward Pot grow.
Win together 💰
If none of you make a claim that year, you all get cashback
What is and
isn't covered
Welcome to peace of mind -
What's included in your policy
You get fully comprehensive cover. And we don’t try and wangle out of things with small print – what you see is what you get.
What's covered 👍
- Theft and loss as standard
- Accidental damage, including water damage and cracked screens
- New, used or refurbished phones up to 3 yrs old
- Accessories up to the value of £100 including VAT
- Unauthorised network charges up to £1000
- Out of warranty breakdown
- 90 days global travel
What's not covered 👎
- Any existing claims before you bought our insurance
- More than 2 claims for loss and/or theft in any policy year
- Claims where you’ve knowingly put your mobile phone at risk
Why insure
with SO-SURE
What makes SO-SURE
better than the rest?
Sign-up and claims are fast and effortless because unlike competitors, we win when you win. And if great value floats your boat – premiums are up to 40% lower than mobile networks and you can earn 80% back every single year.
Info correct as of Oct 21 2020 - data taken on a first phone covered basis
Amazing benefits 🤩
Fast claims
without the faff
Get up and running again in 24-72 hours. We’ll courier your repair or replacement – no quibbling, no fiddling, just great service. Sorted.
Save up to £100
on your excess
Validate your phone with our app by simply taking a picture of it in the mirror. We’ll drop your excess if you ever need to claim, no receipt required!
Connect together,
win together
Add friends to earn cashback in your Reward Pot. If none of you claim, you get £10 per friend, up to 80% of your premium. Every. Single. Year.
Reduce your excess
in seconds
Snap your phone 📸
Slash your excess
With the SO-SURE app you can show us your phone works simply by taking a picture of it in the mirror. And we’ll drop your excess by up to £100. No proof of purchase necessary.
How does it work?
Take a
smartphone selfie
Open our app, hold your phone up to the mirror and take a snap.
Hit submit
If it looks good, send it to us and we’ll check it’s okay.
Enjoy 👍
In no time at all, your excess is reduced. Easy as that.
What is excess? 🤔
Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance company requires you to pay excess as it helps prevent fraud...
How can your excess be so low? 🤩
We are the only mobile phone insurer with clever anti-fraud tech that helps weed out fraud. We don’t have to pay out on dodgy claims, so you can get a much lower excess. Win-win for the win...
Did you know?
-
Get up to 80% of
your money back -
What is and
isn't covered -
Why insure
with SO-SURE -
Reduce your
excess in seconds
Connect to careful friends
Collect up to 80% cashback 💰
If you connect to friends who are also SO-SURE customers and none of you claim, you all get money back. £10 per friend, up to 80% of your premium. Not just once either, but every single year. Another win-win.
How does it work? 🤷
Tell your friends
Invite friends to SO-SURE straight from our app with a few taps of your finger.
Join forces
Connect to friends in the app and watch your Reward Pot grow.
Win together 💰
If none of you make a claim that year, you all get cashback.
Welcome to peace of mind -
What's included in your policy
You get fully comprehensive cover. And we don’t try and wangle out of things with small print – what you see is what you get.
What's covered 👍
- Theft and loss as standard
- Accidental damage, including water damage and cracked screens
- New, used or refurbished phones up to 3 yrs old
- Accessories up to the value of £100 including VAT
- Unauthorised network charges up to £1000
- Out of warranty breakdown
- 90 days global travel
What's not covered 👎
- Any existing claims before you bought our insurance
- More than 2 claims for Loss and/or Theft in any policy year
- Claims where you’ve knowingly put your mobile phone at risk
What makes SO-SURE
better than the rest?
Sign-up and claims are fast and effortless because unlike competitors, we win when you win. And if great value floats your boat – premiums are up to 40% lower than mobile networks and you can earn 80% back every single year.
Premium cover 💎
Info correct as of Oct 21 2020 - data taken on a first phone covered basis
Amazing benefits 🤩
Fast claims
without the faff
Get up and running again in 24-72 hours. We’ll courier your repair or replacement – no quibbling, no fiddling, just great service. Sorted.
Save up to £100
on your excess
Validate your phone with our app by simply taking a picture of it in the mirror. We’ll drop your excess if you ever need to claim, no receipt required!
Connect together,
win together
Add friends to earn cashback in your Reward Pot. If none of you claim, you get £10 per friend, up to 80% of your premium. Every. Single. Year.
Snap your phone 📸
Slash your excess
With the SO-SURE app you can show us your phone works simply by taking a picture of it in the mirror. And we’ll drop your excess by up to £100. No proof of purchase necessary.
How does it work?
Take a
smartphone selfie
Open our app, hold your phone up to the mirror and take a snap.
Hit submit
If it looks good, send it to us and we’ll check it’s okay.
Enjoy 👍
In no time at all, your excess is reduced. Easy as that.
What is excess? 🤔
Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance company requires you to pay excess as it helps prevent fraud...
How can your excess be so low? 🤩
We are the only mobile phone insurer with clever anti-fraud tech that helps weed out fraud. We don’t have to pay out on dodgy claims, so you can get a much lower excess. Win-win for the win...
Did you know?
Top Manufacturers
Our hassle-free 😌 claims process
Need to claim, here's what happens
Launch your claim online
Is your phone lost, stolen or broken? Claiming with so-sure is easy, fast and pain-free. Get started using our online claims portal below
Review Claim
Our UK based claims team will review your claim and reach out with a request for any further details or documents
Approve Claim
Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours
Top Models
