Simply Better Mobile Insurance
FREE
when you pay
yearly
- Fast replace and repair service
- FREE month when you refer a friend
- Low price and excess from £25
FREE
when you pay
yearly
What is and
isn't covered
The highest level of cover -
What's included in your policy
Fully comprehensive cover for your phone and we don't hide behind small print ✍️ We replace and repair hundreds of customer phones every month, here's a look at what's covered.
What's covered 👍
- Theft & loss as standard
- Accidental Damage - including water damage & cracked screens
- New, Second hand & refurbished devices up to 3 yrs old
- Accessories up to the value of £100 inc VAT
- Unauthorised Network charges up to the value of £1000
- Out of warranty breakdown
- 90 days global travel
What's not covered 👎
- Any existing claims before you bought our insurance
- More than 2 claims for Loss and/or Theft in any policy year
- Claims where you’ve knowingly put your mobile phone at risk
Why insure
with so-sure
What makes so-sure
better than the rest?
Protect your device with comprehensive cover that’s up to 40% cheaper than mobile networks. Unlike other insurers, we're less focused on profit, and more focused on giving customers value.
Info correct as of Oct 24 2019 - data taken on a first phone covered basis
Amazing benefits 🤩
Speedy,
hassle-free claims
Use our easy online portal to start your claim, anywhere. Once approved, we aim to repair or replace your phone within 24-72 hours...
Save up to £100
on your excess
Validate your phone with our app and pay lower excess if you claim... And no proof of purchase needed if you’ve lost that receipt!
Rewards
if you’re careful
Join careful friends or family and get £10 in your reward pot for each connection. You could see up to 80% of your money back if none of you claim!
How to reduce
your excess
Take a phone selfie 📱
and reduce your excess
Validate your device with a phone selfie and save up to £100 on the excess if you need to claim. Once you have bought your policy it will take less than 30 secs to prove your device is in good working order.
How does it work? 🤷
Grab your phone
and a mirror
Check your phone and mirror are clean and be careful not to obstruct the screen with your fingers...
Take your selfie
Hold the phone 10-20cm away from the mirror once the QR code is found your phone will vibrate!
Review your photo
Check your entire phone screen is visible and the image is clear. When you’re happy, confirm and that’s it!
What is excess? 🤔
Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance company requires you to pay excess as it helps prevent fraud...
Why is your excess so low? 🤷
We are the only mobile phone insurer with clever anti-fraud tech that helps weed out those pesky fraudsters!This saves us paying out on dodgy claims... and means we can pass the savings back to the good guys...
How to earn up
to 80% cashback
Build your Reward Pot 💰
and earn up to 80% cashback
By joining forces with your most careful friends and family, you could see up to 80% of your insurance premium reimbursed to you every year. Yes, really!
How does it work? 🤷
Invite friends via the app
Once you have insured your device with us, you can start inviting straight away by email, text or your favourite social media apps.
Connect to people
you trust
You can only claim your Reward Pot at the end of the year if neither you or your connections have claimed.
Look after your phone
Easy as that, don't break or lose your phone, or make any claims in the policy year.
How do I get my cash? 💰
We'll pay the value of your Reward Pot at the end of the policy year straight into your bank account. Or you can use your cash to lower your premium by up to 80% if you renew your cover with us next year!
Did you know?
The highest level of cover -
What's included in your policy
Fully comprehensive cover for your phone and we don't hide behind small print ✍️ We replace and repair hundreds of customer phones every month, here's a look at what's covered.
What's covered 👍
- Theft & loss as standard
- Accidental Damage - including water damage & cracked screens
- New, Second hand & refurbished devices up to 3 yrs old
- Accessories up to the value of £100 inc VAT
- Unauthorised Network charges up to the value of £1000
- Out of warranty breakdown
- 90 days global travel
What's not covered 👎
- Any existing claims before you bought our insurance
- More than 2 claims for Loss and/or Theft in any policy year
- Claims where you’ve knowingly put your mobile phone at risk
What makes so-sure
better than the rest?
Protect your device with comprehensive cover that’s up to 40% cheaper than mobile networks. Unlike other insurers, we're less focused on profit, and more focused on giving customers value.
Premium cover 💎
Info correct as of Oct 24 2019 - data taken on a first phone covered basis
Amazing benefits 🤩
Speedy,
hassle-free claims
Use our easy online portal to start your claim, anywhere. Once approved, we aim to repair or replace your phone within 24-72 hours...
Save up to £100
on your excess
Validate your phone with our app and pay lower excess if you claim... And no proof of purchase needed if you’ve lost that receipt!
Rewards
if you’re careful
Join careful friends or family and get £10 in your reward pot for each connection. You could see up to 80% of your money back if none of you claim!
Take a phone selfie 📱
and reduce your excess
Validate your device with a phone selfie and save up to £100 on the excess if you need to claim. Once you have bought your policy it will take less than 30 secs to prove your device is in good working order.
How does it work? 🤷
Grab your phone
and a mirror
Check your phone and mirror are clean and be careful not to obstruct the screen with your fingers...
Take your selfie
Hold the phone 10-20cm away from the mirror once the QR code is found your phone will vibrate!
Review your photo
Check your entire phone screen is visible and the image is clear. When you’re happy, confirm and that’s it!
What is excess? 🤔
Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance company requires you to pay excess as it helps prevent fraud...
Why is your excess so low? 🤷
We are the only mobile phone insurer with clever anti-fraud tech that helps weed out those pesky fraudsters!This saves us paying out on dodgy claims... and means we can pass the savings back to the good guys...
Build your Reward Pot 💰
and earn up to 80% cashback
By joining forces with your most careful friends and family, you could see up to 80% of your insurance premium reimbursed to you every year. Yes, really!
How does it work? 🤷
Invite friends via the app
Once you have insured your device with us, you can start inviting straight away by email, text or your favourite social media apps.
Connect to people
you trust
You can only claim your Reward Pot at the end of the year if neither you or your connections have claimed.
Look after your phone
Easy as that, don't break or lose your phone, or make any claims in the policy year.
How do I get my cash? 💰
We'll pay the value of your Reward Pot at the end of the policy year straight into your bank account. Or you can use your cash to lower your premium by up to 80% if you renew your cover with us next year!
Did you know?
Top Manufacturers
Our hassle-free 🤔 claims process
Need to claim, here's what happens
Launch your claim online
Is your phone lost, stolen or broken? Claiming with so-sure is easy, fast and pain-free. Get started using our online claims portal below
Review Claim
Our UK based claims team will review your claim and reach out with a request for any further details or documents
Approve Claim
Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours
Top Models
Don't just take our word for it!
Our customers love us – that's why thousands of customers have joined the so-sure family.
Haven't made a claim as yet but changing my policy over to a new phone following an upgrade just as easy as the initial set up and super friendly customer service!
I made a claim for my iPhone Face ID failing due to some light water damage. So sure have been very prompt to handle my claim and explain the process. They organised collection of the phone from my house and return a replacement phone within a week! I am very happy with the service and will recommend to anyone.
I found so-sure easy to use in arranging my gadget insurance and wouldn’t hesitate to recommend them. Their customer experience ratings were also reassuring in making my decision.
Simple to set up and good price. Excellent system to weed out the fraudsters which push up insurance prices for everyone else. Great app and overall, very happy with the cover.
The process was simple enough - I got my quote through a comparison site, checked out the details and took out my policy! There was an error on the comparison site but so-sure were great and matched the quote details - no questions asked! The validation of my phone screen was really easy too - took about 10 minutes to be verified! Now I can enjoy my new phone without any worries!
Quick, easy and very competitive for such a highly defaqto rated insurer. Very pleased with the process and ease of getting the policy set up through Starling Bank
Really good company, love the incentives they offer for being a loyal customer hence the reason why I decided to do my mobile phone insurance through them. Would recommend
Very easy to choose which tariff suits you. You get discounted excess rates when you take a pic of the phone in working condition. You can also make money of you share there page with your friends. So happy with my cover and better yet it was really cheap too :)
