Mobile Insurance
that's Simply Better

Simple terms, pain-free claims, premium cover

We're a new type of insurer that you can rely on. We protect you when you need to claim and reward you when you don't.

so-sure - social insurance
so-sure - social insurance
  • Trustpilot
  • Money
  • GoCompare
  • The Guardian
  • The Financial Times

A new kind of insurer

We offer a premium policy at a fantastic price, giving you peace of mind should you need to make a claim

Insure your phone in minutes
24-72 hour replacement/repair
We understand it’s stressful to be without your phone, that’s why we aim to get you back up and running quickly after your claim is approved
Low excess from just £50
Our excess is as low as £50 for accidental damage and £70 for loss and theft when you validate your phone with our anti-fraud technology. If you don't validate your phone with our app, the excess is £150
We decline less than 3.5% of claims
We have our customers backs and we're here to protect you when you need us. That’s what insurance is for after all
Up to 80% money back
We reward our careful customers. If you and your connections don’t make a claim we return up to 80% of your premium back at the end of every policy year
Insuring phones up to 3 years old
We’re one of the only ones in the UK that insure older phones and second hand devices

Relax, we’ve got you covered

We replace and repair hundreds of customer phones every month, here's a look at what's covered

  • International travel
    90 days of globe trotting, from backpacking to business you're covered
    so-sure - Travel Cover
  • Out-of-warranty breakdowns
    Phone breaks out of warranty, no worries you're covered
    so-sure - Out of Warranty Breakdown
  • Phone up to three years old
    We're one of the only insurers that covers phones up to 3 years old
    so-sure - Phone up to three years old
so-sure - social insurance
  • so-sure - Accidental damage
    Accidental damage
    Don't worry we can usually repair this device so its a good as new
  • so-sure - Theft or loss
    Theft or loss
    Phones been snatched, don't stress we've got your back
  • so-sure - Broken headphone jack
    Accessories
    No tunes, no problem. You're covered up to the value of £100 inc. VAT
  • so-sure - Travel Cover
    International travel
    90 days of globe trotting covered
  • so-sure - Out of Warranty Breakdown
    Out-of-warranty breakdowns
    Phone breaks out of warranty, no worries your covered
  • so-sure - Phone up to three years old
    Phone up to three years old
    We're one of the only insurers that covers phones up to 3 years old
  • so-sure - Accidental damage
    Accidental damage
    Don't worry we can usually repair this device so it’s as good as new
  • so-sure - Theft or loss
    Theft or loss
    Phones been snatched, don't stress we've got your back
  • so-sure - Broken headphone jack
    Accessories
    No tunes, no problem. You're covered up to the value of £100 inc. VAT

Mobile insurance with a difference

We provide mobile insurance that’s simple, reasonable and hassle-free, so you can get back to worrying about the big stuff

Get a Quote
so-sure - Up to 40% cheaper
Up to 40% cheaper
Save with us, we're up to 40% cheaper than the mobile networks
so-sure - super quick cover
Super Quick Cover
In just a few clicks, your phone will be instantly covered for peace of mind
so-sure - Simple Terms & Conditions
Simple Terms & Conditions
Our terms and conditions are there to protect you and written in plain English with no complex jargon
so-sure - Superb Customer Service
Superb Customer Service
We've built a fantastic customer service team to make sure you have a hassle free claims experience

pic-sure
technology that helps you save

so-sure - pic-sure

When validating your phone through our app’s and pic-sure technology it vastly reduces your excess, removes the need for proof of purchase and gives you a speedier claims process.

Your excess is just £50 for accidental damage/breakdown, £70 for loss and theft. Until you validate your phone through our app, the excess is £150 for all claims. What are you waiting for?

Find out more

Our hassle-free claims process

As easy as 1, 2, 3

so-sure - Make a claim
Launch your claim online
Get your claim started quickly by using our online portal Open the claims portal
so-sure - Review claim
Review Claim
Our UK based claims team will review your claim and call you with a request for any further details or documents (if necessary). We aim to do this within a matter of business hours
so-sure - Approve claim
Approve Claim
Once your claim is approved, we take your excess payment over the phone and aim to repair/replace your phone within 24-72 hours. Some repairs can take longer (e.g. water damage) but we will be as fast as possible

What makes so-sure better than the rest?

Our customers love us – that's why thousands of customers have joined the so-sure family

Traditional Insurers
4-18 days wait on average*
Cover starts after 14 days
Only phones purchased within
 30 days are covered
You'll need to have a law degree
 to understand the terms
Unnecessarily expensive
so-sure
24-72 hour replace/repair once claim approved
Immediate cover
Refurbished and second-hand devices up to 3 years old covered
Plain English Terms & Conditions
We’re up to 40% cheaper

*FCA report Dec 2015

Don't just take our
word for it!