LG Phone Insurance
from just £2.20 per month

Please double check your phone is the 5G version

Term & Conditions

Thousands have picked SO-SURE for peace of mind.

Play buttonn Woman polaroid swoosh

Pound coin Get up to 80%
of your money back

Collect up to 80% cashback 💰

If you connect to friends who are also SO-SURE customers and none of you claim at the end of the year, you all get money back. That’s £10 per friend, up to 80% of your premium. Not just once either, but every single year.

Connections and money pot

How does it work? 🤷

1
Polaroid of friends

Tell your friends

Invite friends to SO-SURE straight from our app with a few taps of your finger.

2
Phone connection app

Join forces

Connect to friends in the app and watch your Reward Pot grow.

3
Woman taking selfie

Win together 💰

If none of you make a claim that year, you all get cashback

Clipboard What is and
isn't covered

Welcome to peace of mind -
What's included in your policy

You get fully comprehensive cover. And we don’t try and wangle out of things with small print – what you see is what you get.

Hand holding mobile phone

What's covered 👍

  • Theft and loss as standard
  • Accidental damage, including water damage and cracked screens
  • New, used or refurbished phones
  • Accessories up to the value of £100 including VAT
  • Unauthorised network charges up to £1000
  • Out of warranty breakdown
  • 90 days global travel

What's not covered 👎

  • Any existing claims before you bought our insurance
  • More than 2 claims for loss and/or theft in any policy year
  • Claims where you’ve knowingly put your mobile phone at risk

Mobile phone Why insure
with SO-SURE

What makes SO-SURE
better than the rest?

Sign-up and claims are fast and effortless because unlike competitors, we win when you win. And if great value floats your boat – premiums are up to 40% lower than mobile networks and you can earn 80% back every single year.

Group of mobile phones
Features so-sure Protect Your Bubble loveit
coverit
insurance2go
Up to 80% cashback every policy year if you and your friends don’t claim
Excess from £25 £50 £30 £25
Theft/Loss: target time to replace 24
hours
Within 48
hours
Within 24
hours
Within 3-5
working days
Damage: how to send and time to repair from receipt
free courier
1-2 work days
free courier
Within 6 work days
paid post/in person
Within 3 work days
paid post
Within 7 work days
Maximum age of phone since purchase No restrictions 6 months 36 months 36 months

Info correct as of Sep 2nd 2021 - data taken on a first phone covered basis

Phone excess Reduce your excess
in seconds

Snap your phone 📸
Slash your excess

With the SO-SURE app you can show us your phone works simply by taking a picture of it in the mirror. And we’ll drop your excess by up to £100. No proof of purchase necessary.


Happy group of people

What is excess? 🤔

Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance provider requires you to pay excess as it helps prevent fraud...

How can your excess be so low? 🤩

We are the only mobile phone insurer with clever anti-fraud tech that helps weed out fraud. We don’t have to pay out on dodgy claims, so you can get a much lower excess. Win-win for the win...

Damaged Phone Our hassle-free
claims process

Need to claim, here's what happens

1
Polaroid of friends

Launch your claim online

Is your phone lost, stolen or broken? Claiming with SO-SURE is easy, fast and pain-free. Get started using our online claims portal below.

2
Phone connection app

Review Claim

Our UK based claims team will review your claim and reach out with a request for any further details or documents.

3
Woman taking selfie

Approve Claim

Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours.

Collect up to 80% cashback 💰

If you connect to friends who are also SO-SURE customers and none of you claim at the end of the year, you all get money back. That’s £10 per friend, up to 80% of your premium. Not just once either, but every single year.

Connections and money pot

How does it work? 🤷

1
Polaroid of friends

Tell your friends

Invite friends to SO-SURE straight from our app with a few taps of your finger.

2
Phone connection app

Join forces

Connect to friends in the app and watch your Reward Pot grow.

3
Woman taking selfie

Win together 💰

If none of you make a claim that year, you all get cashback.

Welcome to peace of mind -
What's included in your policy

You get fully comprehensive cover. And we don’t try and wangle out of things with small print – what you see is what you get.

Hand holding mobile phone

What's covered 👍

  • Theft and loss as standard
  • Accidental damage, including water damage and cracked screens
  • New, used or refurbished phones
  • Accessories up to the value of £100 including VAT
  • Unauthorised network charges up to £1000
  • Out of warranty breakdown
  • 90 days global travel

What's not covered 👎

  • Any existing claims before you bought our insurance
  • More than 2 claims for Loss and/or Theft in any policy year
  • Claims where you’ve knowingly put your mobile phone at risk

What makes SO-SURE
better than the rest?

Sign-up and claims are fast and effortless because unlike some competitors, we win when you win. And if great value floats your boat – premiums are up to 40% lower than mobile networks and you can earn 80% back every single year.

Group of mobile phones

Premium cover 💎

Features so-sure Protect Your Bubble loveit
coverit
insurance2go
Up to 80% cashback every policy year if you and your friends don’t claim
Excess from £25 £50 £30 £25
Theft/Loss: target time to replace 24
hours
Within 48
hours
Within 24
hours
Within 3-5
working days
Damage: how to send and time to repair from receipt
free courier
1-2 work days
free courier
Within 6 work days
paid post/in person
Within 3 work days
paid post
Within 7 work days
Maximum age of phone since purchase No restrictions 6 months 36 months 36 months

Info correct as of Sep 2nd 2021 - data taken on a first phone covered basis

Snap your phone 📸
Slash your excess

With the SO-SURE app you can show us your phone works simply by taking a picture of it in the mirror. And we’ll drop your excess by up to £100. No proof of purchase necessary.


Happy group of people

What is excess? 🤔

Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance provider requires you to pay excess as it helps prevent fraud...

How can your excess be so low? 🤩

We are the only mobile phone insurer with clever anti-fraud tech that helps weed out fraud. We don’t have to pay out on dodgy claims, so you can get a much lower excess. Win-win for the win...

Need to claim, here's what happens

1
Polaroid of friends

Launch your claim online

Is your phone lost, stolen or broken? Claiming with SO-SURE is easy, fast and pain-free. Get started using our online claims portal below.

2
Phone connection app

Review Claim

Our UK based claims team will review your claim and reach out with a request for any further details or documents.

3
Woman taking selfie

Approve Claim

Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours.

Did you know?

Lost phone
1,222
Mobile handsets are stolen every day in the UK! 👮‍♀️
Broken phone
1 in 4
UK owners have broken their screen in the last 2 years 😱
Broken phone screen
£300!
It can cost £250-£300 to repair top-end phones 💸
so-sure - pic-sure

LG Phone Insurance

Insuring your LG Phone is affordable and easy with so-sure: we cover almost all eventualities, so you can be confident that you're prepared for any unwanted surprises like accidental damage or smartphone theft/loss. It only takes minutes to get it insured.

Get a Quote

Protect Your LG:
Phone Insurance that gives you more

Your LG Phone insurance should come with real benefits like moneyback if there’s no claim, faster-than-fast repair or replacement, and the option to include family or friends in your plan to save money. Second hand phone? Not a problem with so-sure.

LG Insurance by the pros

Our mobile device insurance keeps your LG fully covered for theft and loss as standard- at home and abroad. We also provide coverage for any accidental damage to your phone. Our LG insurance is designed to focus on your peace of mind so you have one thing less to worry about. We also see that your favourite accessories are covered, with a value of up to £100.

Get a Quote
so-sure - phones
so-sure - happy customers

Need to travel outside the UK?
No problem with so-sure!

Our phone insurance includes up to 90 days of worldwide cover, meaning you’ll be covered while you’re traveling. Someone uses your phone while it’s lost or stolen? No worries. You’re covered for up to £1,000 in unauthorised network charges.

If your phone is lost, stolen or damaged, we'll aim to provide a replacement or repair in 24-72 hours after approving your claim. We complete 74% of all insurance claims within 24 hours to provide the fastest, most convenient service possible.

Finally, if you and your connections don't make any claims, you could receive up to 80% of your premiums as cash back at the end of the policy year, making it even more cost-effective to keep your LG fully covered.

Get a Quote

What makes so-sure better than the rest?

Our customers love us – that's why thousands of customers have joined the so-sure family.

Features so-sure Protect Your Bubble loveit
coverit
insurance2go
Up to 80% cashback every policy year if you and your friends don’t claim
Excess from £25 £50 £30 £25
Theft/Loss: target time to replace 24
hours
Within 48
hours
Within 24
hours
Within 3-5
working days
Damage: how to send and time to repair from receipt
free courier
1-2 work days
free courier
Within 6 work days
paid post/in person
Within 3 work days
paid post
Within 7 work days
Maximum age of phone since purchase No restrictions 6 months 36 months 36 months

Info correct as of Sep 2nd 2021 - data taken on a first phone covered basis

Popular brands we cover

Apple Samsung Google HTC Huawei
motorola nokia Asus Sony