Don’t just take our word for it - thousands have picked SO-SURE for peace of mind.
The process was simple enough - I got my quote through a comparison site, checked out the details and took out my policy! There was an error on the comparison site but so-sure were great and matched the quote details - no questions asked! The validation of my phone screen was really easy too - took about 10 minutes to be verified! Now I can enjoy my new phone without any worries!
I found so-sure easy to use in arranging my gadget insurance and wouldn’t hesitate to recommend them. Their customer experience ratings were also reassuring in making my decision.
Haven't made a claim as yet but changing my policy over to a new phone following an upgrade just as easy as the initial set up and super friendly customer service!
I made a claim for my iPhone Face ID failing due to some light water damage. So sure have been very prompt to handle my claim and explain the process. They organised collection of the phone from my house and return a replacement phone within a week! I am very happy with the service and will recommend to anyone.
Very easy to choose which tariff suits you. You get discounted excess rates when you take a pic of the phone in working condition. You can also make money of you share there page with your friends. So happy with my cover and better yet it was really cheap too :)
Simple to set up and good price. Excellent system to weed out the fraudsters which push up insurance prices for everyone else. Great app and overall, very happy with the cover.
Quick, easy and very competitive for such a highly defaqto rated insurer. Very pleased with the process and ease of getting the policy set up through Starling Bank
Really good company, love the incentives they offer for being a loyal customer hence the reason why I decided to do my mobile phone insurance through them. Would recommend
Get up to 80% If you connect to friends who are also SO-SURE customers and none of you claim, you all get money back. £10 per friend, up to 80% of your premium. Not just once either, but every single year. Another win-win.
Invite friends to SO-SURE straight from our app with a few taps of your finger.
Connect to friends in the app and watch your Reward Pot grow.
If none of you make a claim that year, you all get cashback
What is and You get fully comprehensive cover. And we don’t try and wangle out of things with small print – what you see is what you get.
Why insure Sign-up and claims are fast and effortless because unlike competitors, we win when you win. And if great value floats your boat – premiums are up to 40% lower than mobile networks and you can earn 80% back every single year.
Info correct as of Jan 29 2021 - data taken on a first phone covered basis
Get up and running again in 24-72 hours. We’ll courier your repair or replacement – no quibbling, no fiddling, just great service. Sorted.
Validate your phone with our app by simply taking a picture of it in the mirror. We’ll drop your excess if you ever need to claim, no receipt required!
Add friends to earn cashback in your Reward Pot. If none of you claim, you get £10 per friend, up to 80% of your premium. Every. Single. Year.
Reduce your excess With the SO-SURE app you can show us your phone works simply by taking a picture of it in the mirror. And we’ll drop your excess by up to £100. No proof of purchase necessary.
Open our app, hold your phone up to the mirror and take a snap.
If it looks good, send it to us and we’ll check it’s okay.
In no time at all, your excess is reduced. Easy as that.
Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance company requires you to pay excess as it helps prevent fraud...
We are the only mobile phone insurer with clever anti-fraud tech that helps weed out fraud. We don’t have to pay out on dodgy claims, so you can get a much lower excess. Win-win for the win...
Our hassle-free 
Is your phone lost, stolen or broken? Claiming with so-sure is easy, fast and pain-free. Get started using our online claims portal below.
Our UK based claims team will review your claim and reach out with a request for any further details or documents.
Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours.
Get up to 80% of
What is and
Why insure
Reduce your
Our hassle-free If you connect to friends who are also SO-SURE customers and none of you claim, you all get money back. £10 per friend, up to 80% of your premium. Not just once either, but every single year. Another win-win.
Invite friends to SO-SURE straight from our app with a few taps of your finger.
Connect to friends in the app and watch your Reward Pot grow.
If none of you make a claim that year, you all get cashback.
You get fully comprehensive cover. And we don’t try and wangle out of things with small print – what you see is what you get.
Sign-up and claims are fast and effortless because unlike competitors, we win when you win. And if great value floats your boat – premiums are up to 40% lower than mobile networks and you can earn 80% back every single year.
Info correct as of Jan 29 2021 - data taken on a first phone covered basis
Get up and running again in 24-72 hours. We’ll courier your repair or replacement – no quibbling, no fiddling, just great service. Sorted.
Validate your phone with our app by simply taking a picture of it in the mirror. We’ll drop your excess if you ever need to claim, no receipt required!
Add friends to earn cashback in your Reward Pot. If none of you claim, you get £10 per friend, up to 80% of your premium. Every. Single. Year.
With the SO-SURE app you can show us your phone works simply by taking a picture of it in the mirror. And we’ll drop your excess by up to £100. No proof of purchase necessary.
Open our app, hold your phone up to the mirror and take a snap.
If it looks good, send it to us and we’ll check it’s okay.
In no time at all, your excess is reduced. Easy as that.
Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance company requires you to pay excess as it helps prevent fraud...
We are the only mobile phone insurer with clever anti-fraud tech that helps weed out fraud. We don’t have to pay out on dodgy claims, so you can get a much lower excess. Win-win for the win...
Is your phone lost, stolen or broken? Claiming with so-sure is easy, fast and pain-free. Get started using our online claims portal below.
Our UK based claims team will review your claim and reach out with a request for any further details or documents.
Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours.
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