Samsung Galaxy S9 insurance

From only £10.99 a month

so-sure provides comprehensive Samsung Galaxy S9 insurance against theft, loss, accidental damage and a lot more; so you can relax and make full use of that amazing camera, because you’ve covered. Insuring your phone is easy & affordable and we’re up to 40% cheaper than others.

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What people say about us

  • Out of warranty breakdown
  • Up to 80% cashback every year
  • 24/7 support through clever AI

Samsung Galaxy S9 features

Coming on strongly on a market where the predecessor, Samsung Galaxy S8, made an incredibly good impression and a loud splash, some argued that Samsung Galaxy S9 didn’t actually brought many features to the table. But that one thing that it had brought was the amazing camera.

This phone’s camera was praised for the uncompromising quality of the images and colours in rich light. In fact, it’s been rated one of the top smartphones for cameras ever (Trusted Reviews), with a f/1.5 aperture camera, so far considered the brightest aperture ever on a smartphone.

Use this high-end phone as much as you want, because we’re providing great insurance that’s comprehensive and starts immediately.

Samsung Galaxy S9 is quite a handset, let's cover it!

With its modern design, edge-to-edge display and unique dual camera, Samsung Galaxy S9 is quite a jewel and easily stands out from other popular phones. This phone has left some competitor brand models behind with its powerful camera but it packs some powerful and good technology as well under its shiny covers.

Unfortunately, its popularity also makes Galaxy S9 a common target for theft, a victim of its own success. Our data shows that the high-end, S-series Galaxy models are some of the most claimed-on smartphone models, making it important to keep your handset covered if you use a Galaxy S9 as your everyday phone.

Our smartphone insurance is comprehensive and it covers your S9 against theft and loss, so you’ll be able to quickly get a replacement if your phone goes missing. You’ll also be covered for any accidental damage that occurs to your phone, such as water damage or a cracked display.

Relax, we've got your Samsung Galaxy S9 covered

We replace and repair hundreds of customers' Samsung phones every month, here's a look at what's covered

  • International Travel
    90 days of globe trotting covered.
    so-sure - Travel Cover
  • Out of Warranty Breakdown
    Phone breaks out of warranty, no worries - our insurance covers that.
    so-sure - Warranty Breakdown
  • Phones up to 3 years old
    We're one of the few insurers that cover phones up to 3 years old, plus second-hand and refurbished phones.
    so-sure - Older Phones
so-sure - social insurance
  • so-sure - Accidental Damage
    Accidental damage
    Oops, we've all been there. Don't worry, we can usually repair your device so its a good as new.
  • so-sure - Theft of Loss
    Theft or loss
    Has your Samsung Galaxy S9 phone been snatched? No stress, we've got your back.
  • so-sure - Accessories Cover
    Accessories
    No tunes, no problem. You're covered up to the value of £100 inc. VAT.
  • so-sure - Travel Cover
    International Travel
    90 days of globe trotting covered.
  • so-sure - Warranty Breakdown
    Out of Warranty Breakdown
    Phone breaks out of warranty, no worries - our insurance covers that.
  • so-sure - Older Phones
    Phones up to 3 years old
    We're one of the few insurers that cover phones up to 3 years old, plus second-hand and refurbished phones.
  • so-sure - Accidental Damage
    Accidental damage
    Oops, we've all been there. Don't worry, we can usually repair your device so its a good as new.
  • so-sure - Theft of Loss
    Theft or loss
    Has your Samsung Galaxy S9 phone been snatched? No stress, we've got your back.
  • so-sure - Accessories Cover
    Accessories
    No tunes, no problem. You're covered up to the value of £100 inc. VAT.

Don't just take our word for it!

We insure thousands of customer phones each year

As a Defaqto rated insurer (⭐⭐⭐⭐⭐), we insure thousands of customer phones each year and we want to insure your Samsung Galaxy S9 phone as well.

Our process makes insuring your smartphone a breeze, with full coverage for theft, loss and any accidental damage that might happen to your handset. Because your device is personal and unique, you’ll also be covered for phone cases, headphones and other accessories with a value of up to £100 including VAT.

This means you can use your Samsung phone with confidence, whether you’re out shopping, enjoying a night out with friends or traveling the world.

We know first hand how difficult it can be to go without your phone, which is why we aim to provide a full repair or replacement phone in 24-72 hours after approving your claim, should it ever come to that. Our team fulfills 85% of all claims within 72 hours, with an impressive 74% of claims completed in 24 hours or less.

Need to travel outside the UK? We’ll keep you fully covered with up to 90 days of international cover. You’ll also be protected if someone makes calls from your phone or uses your internet data with coverage for up to £1,000 worth of unauthorised network charges.

Better yet, we’ll help you save money, with up to 80% of your premiums available as cashback if you and your connections don’t make any insurance claims when the policy year ends. Piece of mind is what we’re looking to offer.

Full Cover Details

Whats Covered:

  • Loss
  • Accidental Damage, including water damage & cracked screens
  • 90 days global travel
  • Out of warranty breakdown
  • Unauthorised network charges up the value of £1000 (inc VAT)
  • Accessories up to the value of £100 (inc VAT) for theft of loss claims
  • Cover for Samsung Galaxy S9 up to 3 years old, including second hand and refurbished devices

Whats not covered:

  • Theft, Loss, Accidental Damage or Breakdown where you have knowingly put your phone at risk
  • 3+ claims for Loss and/or Theft in any policy year

Your Samsung Galaxy S9 insurance includes:

  • so sure - Cracked Screen Insurance Cracked Screens
  • so sure - Tracel Insurance International Travel
  • so sure - Loss & Theft Insurance Loss & Theft
  • so sure - Out of Warranty Insurance Out-of-warranty breakdowns
  • so sure - Water Damage Insurance Water Damage
  • so sure - Accessories Insurance Accessories

We also offer:

  • Next working day replacement phone
  • Instant cover after purchase
  • Up to 80% cashback every year
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Here’s how we compare to other insurers:

Traditional Insurers

  • 4-18 days wait on average*
  • Cover starts after 14 days
  • Only phones purchased within 30 days are covered
  • You'll need to have a law degree to understand the terms
  • Unnecessarily expensive
  • 24-72 hour replace/repair once claim approved
  • Cover starts immediately
  • Refurbished and second-hand devices up to 3 years old covered
  • Plain English Terms & Conditions
  • We’re up to 40% cheaper
*FCA report Dec 2015

Our hassle-free claims process

Need to make a claim for your Samsung mobile phone? Here's what happens:

1
so-sure - Make claim
Launch your claim online

Is your Samsung Galaxy S9 phone lost, stolen or broken? Claiming with so-sure is easy, fast and pain-free. Get started using our online claims portal below

2
so-sure - Review claim
Review Claim

Our UK-based claims team will review your claim and reach out with a request for any further details or documents.

3
so-sure - Approve claim
Approve Claim

Once approved, we take your excess payment over the phone and aim to repair/replace your phone within 24-72 hours.

Open the Claims Portal
Low excess

Our excess is as low as £50 for accidental damage and £70 for loss and theft when you validate your Samsung phone with our app. If you don’t validate your phone with our app the excess is £150.

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Cashback and Social Insurance

Get up to 80% cashback every year when you and your friends don’t claim.

How?

Connect to friends/family and each receive up to £10 in your individual Reward Pots. At the end of the year, when you and your connections haven’t claimed, your Reward Pot is paid out to you.

Find out more

Insurance Product Information Document (IPID)

  • The insurance product information document (IPID) is a simple, standardised document that you can use to compare policies with other insurers in the UK and EU.

    Download a copy of our IPID (PDF, 123 KB)

Insurance Product Information Document (IPID)

  • The insurance product information document (IPID) is a simple, standardised document that you can use to compare policies with other insurers in the UK and EU.

    Download a copy of our IPID (PDF, 123 KB)

Why should I use so-sure phone insurance?

Unlike other insurers, we’re less focused on profit, and more focused on giving customers value. Our mission is to make insurance better and cheaper for honest people, and that’s why we’ve developed clever anti-fraud tech that makes your life easier. Plus we’re the only insurer that gives you money back.

  • Instant cover from purchase
  • 24-72 hour replacement once your claim is approved
  • Hassle-Free Claims
  • Low excess from just £50 when validated with our anti-fraud technology. (If not validated, then excess is £150.)
  • Insure mobile phones up to 3 years old
  • No proof of purchase required upfront, or at all when you use our anti-fraud technology
  • Rewards when you and your connections don’t claim – up to 80% of your premium back
How much is excess?

Our excess is as low as £50 for accidental damage and £70 for loss and theft when you validate your phone with our anti-fraud technology.

If you don’t validate your phone with pic-sure the excess is £150.

Can I insure a mobile phone I bought from eBay or another auction site?

Yes, you can take out insurance on a second hand phone. The phone bought needs to have originally been sold into the UK market prior your purchase (e.g. we don’t insure models sold in China, for example).

I bought a used phone/my friend gave me an older phone can I still insure it?

Yes, we are able to insure second-hand phones provided they are in full working condition, without any damage, and less than 3 years old.

Is there an age limit on the mobile phone I want to insure?

The phone you want to insure must be less than 3 years old from when your policy begins.

If I pay annually do I get a discount?

Our Reward Pot allow us to give you the best possible pricing, so sorry we do not provide annual discounts.

What is an IMEI number and how do I find out the IMEI of my mobile phone?

The IMEI (International Mobile Equipment Identification) number of your mobile phone is a unique identification code that is specific to your mobile phone. If you change your mobile phone, it is important that you call us so we can update your policy with the correct details.

For iOS (Apple) users:

Unfortunately, as we need your serial number on iOS you can’t just dial a number (although dialing the same number as above will reveal your IMEI number).

As such you can find both numbers by going to Settings > General > About.

If you’re using our app (or if requested by support), you can take a screenshot by pressing the Sleep/Wake and Home buttons at the same time until you see the screen flash quickly.

For Android users:

The easiest way to find your phone’s IMEI number if you’re on an Android device is to simply dial *#06#

If you’re still having trouble, then you should be able to find it in Settings > About phone > Status > IMEI information.

Your serial number will be on the Status screen.

If requested by support, you can take a screenshot on most Android phones by holding the volume down and the power buttons for 1-2 seconds. The screen should flash and the photo can be found in your photos app.

Mobile insurance designed for your peace of mind

Cover your phone in minutes