Motorola Moto insurance

From only £5.59 a month

Motorola Moto insurance for a variety of models; our comprehensive insurance protects against accidental damage (including water damage), stolen or lost phone, international travel and plenty more. 5 stars Defaqto rated, clear T&Cs and up to 40% cheaper.

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What people say about us

  • Out of warranty breakdown
  • Second-hand or refurbished phone
  • 24/7 support through clever AI

Motorola Moto features

From the affordable Moto G to the higher-end Moto X and Z, Motorola Moto range of phones combine timeless styling with impressive performance, a pure Android experience and a range of high quality accessories.

Customisable using a range of Moto Mods, the Moto series can be modified to project images and video, instantly print Polaroid-style photographs, shoot 360° video and even transform into a portable gamepad. Add surprisingly affordable pricing into the equation and it comes as no surprise that the Moto series smartphones are so popular.

If you use a Moto series phone, we’re here to help. Our smartphone insurance covers you for theft, loss and accidental damage, with inclusive cover for Moto Mods and other accessories valued at up to £100.

Keep your Moto covered, no matter where you are

Whether you use the affordable Moto G, the versatile Moto X or the customisable Moto Z, it’s important to make sure your phone is covered for theft, loss and damage.

Losing your phone can be a major headache, especially if you use it to store important photos, emails and other personal data. Our smartphone insurance keeps you covered in any situation, offering full coverage if your phone is stolen or goes missing. You’re also covered for any accidental damage to your smartphone, such as a cracked screen or water damage.

Got Moto Mods? Don’t worry — we’ll cover your smartphone accessories, up to a value of £100 including VAT. We’ll even cover you for up to £1,000 of unauthorised network charges, letting you rest easy if your smartphone goes missing.

Relax, we've got your Motorola Moto covered

We replace and repair hundreds of customers' Motorola phones every month, here's a look at what's covered

  • International Travel
    90 days of globe trotting covered.
    so-sure - Travel Cover
  • Out of Warranty Breakdown
    Phone breaks out of warranty, no worries - our insurance covers that.
    so-sure - Warranty Breakdown
  • Phones up to 3 years old
    We're one of the few insurers that cover phones up to 3 years old, plus second-hand and refurbished phones.
    so-sure - Older Phones
so-sure - social insurance
  • so-sure - Accidental Damage
    Accidental damage
    Oops, we've all been there. Don't worry, we can usually repair your device so its a good as new.
  • so-sure - Theft of Loss
    Theft or loss
    Has your Motorola Moto phone been snatched? No stress, we've got your back.
  • so-sure - Accessories Cover
    Accessories
    No tunes, no problem. You're covered up to the value of £100 inc. VAT.
  • so-sure - Travel Cover
    International Travel
    90 days of globe trotting covered.
  • so-sure - Warranty Breakdown
    Out of Warranty Breakdown
    Phone breaks out of warranty, no worries - our insurance covers that.
  • so-sure - Older Phones
    Phones up to 3 years old
    We're one of the few insurers that cover phones up to 3 years old, plus second-hand and refurbished phones.
  • so-sure - Accidental Damage
    Accidental damage
    Oops, we've all been there. Don't worry, we can usually repair your device so its a good as new.
  • so-sure - Theft of Loss
    Theft or loss
    Has your Motorola Moto phone been snatched? No stress, we've got your back.
  • so-sure - Accessories Cover
    Accessories
    No tunes, no problem. You're covered up to the value of £100 inc. VAT.

Don't just take our word for it!

Motorola Moto phones we cover & other popular sdmartphones

About our Motorola Moto cover

We’re here to make owning your Moto series smartphone as stress-free as possible. From loss to theft, our smartphone insurance covers you if your phone goes missing while you’re out and about enjoying life.

If you travel outside the UK often, you’ll still be protected. Our smartphone insurance includes up to 90 days of worldwide cover every year, meaning you’ll be covered even while you’re on holiday in another country.

Don’t like going without your phone? Neither do we. If your phone is lost, stolen or damaged, we’ll aim to provide a replacement or complete repair in 24-72 hours of approving your claim, letting you get back up and running as soon as possible.

Better yet, we’ll help you get the best possible value for money by offering up to 80% cashback if you and your connections don’t make any claims at the end of the policy year.

Full Cover Details

Whats Covered:

  • Loss
  • Accidental Damage, including water damage & cracked screens
  • 90 days global travel
  • Out of warranty breakdown
  • Unauthorised network charges up the value of £1000 (inc VAT)
  • Accessories up to the value of £100 (inc VAT) for theft of loss claims
  • Cover for Motorola Moto up to 3 years old, including second hand and refurbished devices

Whats not covered:

  • Theft, Loss, Accidental Damage or Breakdown where you have knowingly put your phone at risk
  • 3+ claims for Loss and/or Theft in any policy year

Your Motorola Moto insurance includes:

  • so sure - Cracked Screen Insurance Cracked Screens
  • so sure - Tracel Insurance International Travel
  • so sure - Loss & Theft Insurance Loss & Theft
  • so sure - Out of Warranty Insurance Out-of-warranty breakdowns
  • so sure - Water Damage Insurance Water Damage
  • so sure - Accessories Insurance Accessories

We also offer:

  • Next working day replacement phone
  • Instant cover after purchase
  • Up to 80% cashback every year
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Here’s how we compare to other insurers:

Traditional Insurers

  • 4-18 days wait on average*
  • Cover starts after 14 days
  • Only phones purchased within 30 days are covered
  • You'll need to have a law degree to understand the terms
  • Unnecessarily expensive
  • 24-72 hour replace/repair once claim approved
  • Cover starts immediately
  • Refurbished and second-hand devices up to 3 years old covered
  • Plain English Terms & Conditions
  • We’re up to 40% cheaper
*FCA report Dec 2015

Our hassle-free claims process

Need to make a claim for your Motorola mobile phone? Here's what happens:

1
so-sure - Make claim
Launch your claim online

Is your Motorola Moto phone lost, stolen or broken? Claiming with so-sure is easy, fast and pain-free. Get started using our online claims portal below

2
so-sure - Review claim
Review Claim

Our UK-based claims team will review your claim and reach out with a request for any further details or documents.

3
so-sure - Approve claim
Approve Claim

Once approved, we take your excess payment over the phone and aim to repair/replace your phone within 24-72 hours.

Open the Claims Portal
Low excess

Our excess is as low as £50 for accidental damage and £70 for loss and theft when you validate your Motorola phone with our app. If you don’t validate your phone with our app the excess is £150.

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Cashback and Social Insurance

Get up to 80% cashback every year when you and your friends don’t claim.

How?

Connect to friends/family and each receive up to £10 in your individual Reward Pots. At the end of the year, when you and your connections haven’t claimed, your Reward Pot is paid out to you.

Find out more

Insurance Product Information Document (IPID)

  • The insurance product information document (IPID) is a simple, standardised document that you can use to compare policies with other insurers in the UK and EU.

    Download a copy of our IPID (PDF, 123 KB)

Insurance Product Information Document (IPID)

  • The insurance product information document (IPID) is a simple, standardised document that you can use to compare policies with other insurers in the UK and EU.

    Download a copy of our IPID (PDF, 123 KB)

Why should I use so-sure phone insurance?

Unlike other insurers, we’re less focused on profit, and more focused on giving customers value. Our mission is to make insurance better and cheaper for honest people, and that’s why we’ve developed clever anti-fraud tech that makes your life easier. Plus we’re the only insurer that gives you money back.

  • Instant cover from purchase
  • 24-72 hour replacement once your claim is approved
  • Hassle-Free Claims
  • Low excess from just £50 when validated with our anti-fraud technology. (If not validated, then excess is £150.)
  • Insure mobile phones up to 3 years old
  • No proof of purchase required upfront, or at all when you use our anti-fraud technology
  • Rewards when you and your connections don’t claim – up to 80% of your premium back
How much is excess?

Our excess is as low as £50 for accidental damage and £70 for loss and theft when you validate your phone with our anti-fraud technology.

If you don’t validate your phone with pic-sure the excess is £150.

Can I insure a mobile phone I bought from eBay or another auction site?

Yes, you can take out insurance on a second hand phone. The phone bought needs to have originally been sold into the UK market prior your purchase (e.g. we don’t insure models sold in China, for example).

I bought a used phone/my friend gave me an older phone can I still insure it?

Yes, we are able to insure second-hand phones provided they are in full working condition, without any damage, and less than 3 years old.

Is there an age limit on the mobile phone I want to insure?

The phone you want to insure must be less than 3 years old from when your policy begins.

If I pay annually do I get a discount?

Our Reward Pot allow us to give you the best possible pricing, so sorry we do not provide annual discounts.

What is an IMEI number and how do I find out the IMEI of my mobile phone?

The IMEI (International Mobile Equipment Identification) number of your mobile phone is a unique identification code that is specific to your mobile phone. If you change your mobile phone, it is important that you call us so we can update your policy with the correct details.

For iOS (Apple) users:

Unfortunately, as we need your serial number on iOS you can’t just dial a number (although dialing the same number as above will reveal your IMEI number).

As such you can find both numbers by going to Settings > General > About.

If you’re using our app (or if requested by support), you can take a screenshot by pressing the Sleep/Wake and Home buttons at the same time until you see the screen flash quickly.

For Android users:

The easiest way to find your phone’s IMEI number if you’re on an Android device is to simply dial *#06#

If you’re still having trouble, then you should be able to find it in Settings > About phone > Status > IMEI information.

Your serial number will be on the Status screen.

If requested by support, you can take a screenshot on most Android phones by holding the volume down and the power buttons for 1-2 seconds. The screen should flash and the photo can be found in your photos app.

Mobile insurance designed for your peace of mind

Cover your phone in minutes