• HTC One insurance

    From only £6.61 a month

    With a wide range of unwanted situations covered, insuring your HTC One smartphone is as easy as it gets with so-sure: takes only a few minutes, comes with great coverage and you can get up to 80% cashback at the end of the policy year.

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    What people say about us

    • Cracked screens, theft, loss & much more
    • 90 days global travel cover
    • We’re up to 40% cheaper

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    What's cool about HTC One models

    What’s cool about HTC One models? A lot of things, actually. The HTC One smartphone series range from low-end models, focused on all the necessary things a phone should do, to high-end handsets that tend to blow minds with their specs, designs, capabilities and others.

    Whilst all our mobile phone insurance packages are great, it’s worth noting some of things we cover: phones up to 3 years old, including second hand and refurbished devices, unauthorised network charges up the value of £1000 (inc VAT), the typical theft & loss and accidental damage and plenty more.

    The following HTC One models are covered so far: HTC One A9, HTC One M8s, HTC One M9 and HTC One X9.

    Sections navigation

    What's cool about HTC One models

    What’s cool about HTC One models? A lot of things, actually. The HTC One smartphone series range from low-end models, focused on all the necessary things a phone should do, to high-end handsets that tend to blow minds with their specs, designs, capabilities and others.

    Whilst all our mobile phone insurance packages are great, it’s worth noting some of things we cover: phones up to 3 years old, including second hand and refurbished devices, unauthorised network charges up the value of £1000 (inc VAT), the typical theft & loss and accidental damage and plenty more.

    The following HTC One models are covered so far: HTC One A9, HTC One M8s, HTC One M9 and HTC One X9.

    Your HTC One phone is essential, let us give you piece of mind

    Your phone is one of life’s few essential items — a device you use for everything from keeping in touch with friends and family to managing your emails, setting your schedule, staying on top of important tasks and even for 2FA. Ubiquitous and important, without a question. Losing it or accidentally breaking it could be a serious setback for many people.

    And whilst some of the HTC One models are no longer the newest smartphones around, they still stand out from the crowd, which means they do get stolen every now and then.

    That’s why our insurance keeps your handsets covered in case it gets lost, stolen or suffers accidental damage as a standard, letting you use it as intended with total confidence. And not only are you covered for those, but we also cover second-hand and refurbished HTC phones that are up to 3 years old and even if they break when out of warranty.

    From cracked screens to water damage, we offer fast, effective repairs to get your device back in your hands as quickly as possible. Peace of mind is what we aim to give you.

    Relax, we've got your HTC One covered

    We replace and repair hundreds of customers' HTC phones every month, here's a look at what's covered

    • International Travel
      90 days of globe trotting covered.
      so-sure - Travel Cover
    • Out of Warranty Breakdown
      Phone breaks out of warranty, no worries - our insurance covers that.
      so-sure - Warranty Breakdown
    • Phones up to 3 years old
      We're one of the few insurers that cover phones up to 3 years old, plus second-hand and refurbished phones.
      so-sure - Older Phones
    so-sure - social insurance
    • so-sure - Accidental Damage
      Accidental damage
      Oops, we've all been there. Don't worry, we can usually repair your device so its a good as new.
    • so-sure - Theft of Loss
      Theft or loss
      Has your HTC One phone been snatched? No stress, we've got your back.
    • so-sure - Accessories Cover
      Accessories
      No tunes, no problem. You're covered up to the value of £100 inc. VAT.
    • so-sure - Travel Cover
      International Travel
      90 days of globe trotting covered.
    • so-sure - Warranty Breakdown
      Out of Warranty Breakdown
      Phone breaks out of warranty, no worries - our insurance covers that.
    • so-sure - Older Phones
      Phones up to 3 years old
      We're one of the few insurers that cover phones up to 3 years old, plus second-hand and refurbished phones.
    • so-sure - Accidental Damage
      Accidental damage
      Oops, we've all been there. Don't worry, we can usually repair your device so its a good as new.
    • so-sure - Theft of Loss
      Theft or loss
      Has your HTC One phone been snatched? No stress, we've got your back.
    • so-sure - Accessories Cover
      Accessories
      No tunes, no problem. You're covered up to the value of £100 inc. VAT.

    Don't just take our word for it!

    Similar smartphones & popular phones we cover

    Similar phones we cover

    Popular mobile phones

    We do phone insurance for breakfast, lunch and dinner. We got you covered.

    Our HTC One insurance makes using your phone easier, safer and less stressful than ever before, whether you’re out and about in your home city or traveling the world (up to 90 days), because insuring mobile phones and gadgets is just we do all year round and we’re good at it.

    With full cover against theft, loss and accidental damage as a standard, you’ll be happy to learn that we can be up to 40% cheaper than the competition. We’ll also keep you covered for accessories with a value of up to £100 including VAT, meaning there’s no need to worry if your favorite headphones go missing too.

    With up to 90 days of worldwide travel, out-of-warranty breakdowns and up to £1,000 worth of unauthorised network charges covered, we try to ensure that you’re never caught unprepared by the unexpected and enjoy your time, whatever you do.

    so-sure offers social insurance, which means that we offer up to 80% of your premiums back as cash if you and your connections don’t make any insurance claims when a policy year ends.

    The following HTC One models are covered so far: HTC One A9, HTC One M8s, HTC One M9 and HTC One X9.

    Full Cover Details

    Whats Covered:

    • Loss
    • Accidental Damage, including water damage & cracked screens
    • 90 days global travel
    • Out of warranty breakdown
    • Unauthorised network charges up the value of £1000 (inc VAT)
    • Accessories up to the value of £100 (inc VAT) for theft of loss claims
    • Cover for HTC One up to 3 years old, including second hand and refurbished devices

    Whats not covered:

    • Theft, Loss, Accidental Damage or Breakdown where you have knowingly put your phone at risk
    • 3+ claims for Loss and/or Theft in any policy year

    Your HTC One insurance includes:

    • so sure - Cracked Screen Insurance Cracked Screens
    • so sure - Tracel Insurance International Travel
    • so sure - Loss & Theft Insurance Loss & Theft
    • so sure - Out of Warranty Insurance Out-of-warranty breakdowns
    • so sure - Water Damage Insurance Water Damage
    • so sure - Accessories Insurance Accessories

    We also offer:

    • Next working day replacement phone
    • Instant cover after purchase
    • Up to 80% cashback every year
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    Here’s how we compare to other insurers:

    Traditional Insurers

    • 4-18 days wait on average*
    • Cover starts after 14 days
    • Only phones purchased within 30 days are covered
    • You'll need to have a law degree to understand the terms
    • Unnecessarily expensive
    • 24-72 hour replace/repair once claim approved
    • Cover starts immediately
    • Refurbished and second-hand devices up to 3 years old covered
    • Plain English Terms & Conditions
    • We’re up to 40% cheaper
    *FCA report Dec 2015

    Our hassle-free claims process

    Need to make a claim for your HTC mobile phone? Here's what happens:

    1
    so-sure - Make claim
    Launch your claim online

    Is your HTC One phone lost, stolen or broken? Claiming with so-sure is easy, fast and pain-free. Get started using our online claims portal below

    2
    so-sure - Review claim
    Review Claim

    Our UK-based claims team will review your claim and reach out with a request for any further details or documents.

    3
    so-sure - Approve claim
    Approve Claim

    Once approved, we take your excess payment over the phone and aim to repair/replace your phone within 24-72 hours.

    Open the Claims Portal
    Low excess

    Our excess is as low as £50 for accidental damage and £70 for loss and theft when you validate your HTC phone with our app. If you don’t validate your phone with our app the excess is £150.

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    Cashback and Social Insurance

    Get up to 80% cashback every year when you and your friends don’t claim.

    How?

    Connect to friends/family and each receive up to £10 in your individual Reward Pots. At the end of the year, when you and your connections haven’t claimed, your Reward Pot is paid out to you.

    Find out more

    Insurance Product Information Document (IPID)

    • The insurance product information document (IPID) is a simple, standardised document that you can use to compare policies with other insurers in the UK and EU.

      Download a copy of our IPID (PDF, 123 KB)

    Insurance Product Information Document (IPID)

    • The insurance product information document (IPID) is a simple, standardised document that you can use to compare policies with other insurers in the UK and EU.

      Download a copy of our IPID (PDF, 123 KB)
    Why should I use so-sure phone insurance?

    Unlike other insurers, we’re less focused on profit, and more focused on giving customers value. Our mission is to make insurance better and cheaper for honest people, and that’s why we’ve developed clever anti-fraud tech that makes your life easier. Plus we’re the only insurer that gives you money back.

    • Instant cover from purchase
    • 24-72 hour replacement once your claim is approved
    • Hassle-Free Claims
    • Low excess from just £50 when validated with our anti-fraud technology. (If not validated, then excess is £150.)
    • Insure mobile phones up to 3 years old
    • No proof of purchase required upfront, or at all when you use our anti-fraud technology
    • Rewards when you and your connections don’t claim – up to 80% of your premium back
    How much is excess?

    Our excess is as low as £50 for accidental damage and £70 for loss and theft when you validate your phone with our anti-fraud technology.

    If you don’t validate your phone with pic-sure the excess is £150.

    Can I insure a mobile phone I bought from eBay or another auction site?

    Yes, you can take out insurance on a second hand phone. The phone bought needs to have originally been sold into the UK market prior your purchase (e.g. we don’t insure models sold in China, for example).

    I bought a used phone/my friend gave me an older phone can I still insure it?

    Yes, we are able to insure second-hand phones provided they are in full working condition, without any damage, and less than 3 years old.

    Is there an age limit on the mobile phone I want to insure?

    The phone you want to insure must be less than 3 years old from when your policy begins.

    If I pay annually do I get a discount?

    Our Reward Pot allow us to give you the best possible pricing, so sorry we do not provide annual discounts.

    What is an IMEI number and how do I find out the IMEI of my mobile phone?

    The IMEI (International Mobile Equipment Identification) number of your mobile phone is a unique identification code that is specific to your mobile phone. If you change your mobile phone, it is important that you call us so we can update your policy with the correct details.

    For iOS (Apple) users:

    Unfortunately, as we need your serial number on iOS you can’t just dial a number (although dialing the same number as above will reveal your IMEI number).

    As such you can find both numbers by going to Settings > General > About.

    If you’re using our app (or if requested by support), you can take a screenshot by pressing the Sleep/Wake and Home buttons at the same time until you see the screen flash quickly.

    For Android users:

    The easiest way to find your phone’s IMEI number if you’re on an Android device is to simply dial *#06#

    If you’re still having trouble, then you should be able to find it in Settings > About phone > Status > IMEI information.

    Your serial number will be on the Status screen.

    If requested by support, you can take a screenshot on most Android phones by holding the volume down and the power buttons for 1-2 seconds. The screen should flash and the photo can be found in your photos app.

    Mobile insurance designed for your peace of mind

    Cover your phone in minutes
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