Help Centre > How it works > What is an insurance policy?

What is an insurance policy?

Our phone insurance policy outlines the terms and conditions under which your phone is insured.

The document itself runs through every little detail, including what exactly your phone is covered for, what your phone is NOT covered for, how you can make a claim and much more.

If you have any questions about our policy please get in touch – we’d be more than happy to walk you through it.

You can send any questions you have to