Mobile Insurance beyond compare

If you do want to compare...
here's how we stack up against the competition 👇

Features so-sure Protect Your Bubble loveit
coverit
insurance2go
Up to 80% no claims cashback every policy year
Excess from £25 £50 £30 £25
Theft/Loss: time to replace after approval 24
hours
Within 48
hours
Within 24
hours
Within 3-5
working days
Damage: how to send and time to repair from receipt
free courier
1-2 work days
free courier
Within 6 work days
paid post/in person
Within 3 work days
paid post
Within 7 work days
New or used phones insured? Any new, used or refurbished Only refurbished by the manufacturer or network provider Only refurbished by the manufacturer or network provider Refurbished only with 12 month warranty
Maximum age of phone since purchase 36 months 6 months 36 months 36 months

Info correct as of Sep 2nd 2021 - data taken on a first phone covered basis

Relax 😎, we’ve got you covered

We replace and repair hundreds of customer phones every month, here's a look at what's covered

Cracked phone screen
  • International travel

    90 days of globe trotting, from backpacking to business you're covered
    so-sure - Travel Cover
  • Out-of-warranty breakdowns

    Phone breaks out of warranty, no worries you're covered
    so-sure - Out of Warranty Breakdown
  • Phones up to three years old

    We're one of the only insurers that covers phones up to 3 years old
    so-sure - Phone up to three years old
so-sure - social insurance
  • so-sure - Accidental damage

    Accidental damage

    Don't worry we can usually repair this device so its a good as new
  • so-sure - Theft or loss

    Theft or loss

    Phones been snatched, don't stress we've got your back
  • so-sure - Broken headphone jack

    Accessories

    No tunes, no problem. You're covered up to the value of £100 inc. VAT
  • so-sure - Travel Cover

    International travel

    90 days of globe trotting covered
  • so-sure - Out of Warranty Breakdown

    Out-of-warranty breakdowns

    Phone breaks out of warranty, no worries you're covered
  • so-sure - Phones up to three years old

    Phones up to three years old

    We're one of the only insurers that covers phones up to 3 years old
  • so-sure - Accidental damage

    Accidental damage

    Don't worry we can usually repair this device so it’s as good as new
  • so-sure - Theft or loss

    Theft or loss

    Phones been snatched, don't stress we've got your back
  • so-sure - Broken headphone jack

    Accessories

    No tunes, no problem. You're covered up to the value of £100 inc. VAT

We do things 🤩 differently

Our insurance is simple and hassle free so you don't need to worry, we've got you covered

so-sure - pic-sure

Aim for 24-72 hour replace or repair

We understand it's stressful to be without your phone, that’s why we aim to get you back up and running quickly after your claim is approved. While we aim for 24-72 hours, some repairs may take a little longer.

Up to 80% money back

We reward our careful customers. If you and your connections don’t make a claim we return up to 80% of your premium back at the end of every policy year.

Low excess from just £25 with our app

Our excess is as low as £25 when you validate your phone with our app.

Download our app and prove to us your device is in good working order and the screen isn't cracked by taking a selfie of your phone!

Depending on your policy, validating your phone may be mandatory.

Excess levels vary by make, model and memory size and might be higher for latest, most-expensive new handsets.

Insuring second hand phones

We're one of the only ones in the UK that insure older phones and second hand devices.

We decline less than 3.5% of claims*

We have our customers backs and we're here to protect you when you need us. That's what insurance is for after all.

*as of July 18

Thousands have picked SO-SURE for peace of mind.

RV

The process was simple enough - I got my quote through a comparison site, checked out the details and took out my policy! There was an error on the comparison site but so-sure were great and matched the quote details - no questions asked! The validation of my phone screen was really easy too - took about 10 minutes to be verified! Now I can enjoy my new phone without any worries!

Richard Miller

I found so-sure easy to use in arranging my gadget insurance and wouldn’t hesitate to recommend them. Their customer experience ratings were also reassuring in making my decision.

Amy Francis

Haven't made a claim as yet but changing my policy over to a new phone following an upgrade just as easy as the initial set up and super friendly customer service!

Guillaume Piot

I made a claim for my iPhone Face ID failing due to some light water damage. So sure have been very prompt to handle my claim and explain the process. They organised collection of the phone from my house and return a replacement phone within a week! I am very happy with the service and will recommend to anyone.

Toni Huntingford

Very easy to choose which tariff suits you. You get discounted excess rates when you take a pic of the phone in working condition. You can also make money of you share there page with your friends. So happy with my cover and better yet it was really cheap too :)

Nick H

Simple to set up and good price. Excellent system to weed out the fraudsters which push up insurance prices for everyone else. Great app and overall, very happy with the cover.

John

Quick, easy and very competitive for such a highly defaqto rated insurer. Very pleased with the process and ease of getting the policy set up through Starling Bank

Nigel Charlette

Really good company, love the incentives they offer for being a loyal customer hence the reason why I decided to do my mobile phone insurance through them. Would recommend