What’s included?

Easy, Fast & Great Value 🤗

  • Fast replace and repair service
  • Up to 80% no claims cashback
  • Low price and excess from £25
Trustpilot

Excess 💸

Reduce the excess by using our app to verify that it isn't already damaged prior to any claim.

If you don't verify the condition of your phone your excess will be up to £100 more expensive.

  • Damage from £25
  • |
  • Loss: from £70
  • |
  • Theft: from £70

Insurance Product Information Document 📄

  • The insurance product information document (IPID) is a simple, standardised document that you can use to compare policies with other insurers in the UK and EU.
  • Download a copy of our IPID

What's Covered 👍

  • ✅ Theft & loss as standard
  • ✅ Accidental Damage - including water damage & cracked screens
  • ✅ New, Second hand & refurbished devices up to 3 yrs old
  • ✅ Accessories up to the value of £100 inc VAT
  • ✅ Unauthorised Network charges up to the value of £1000
  • ✅ Out of warranty breakdown
  • ✅ 90 days global travel

What's not covered 👎

  • ⛔️ Any existing claims before you bought our insurance
  • ⛔️ 3+ claims for Loss and/or Theft in any policy year
  • ⛔️ Claims where you’ve knowingly put your mobile phone at risk

Here’s how we compare to other insurers ⭐

Traditional Insurers
4-18 days wait on average*
Cover starts after 14 days
Only phones purchased within 30 days are covered
You'll need to have a law degree to understand the terms
Unnecessarily expensive
so-sure
24-72 hour replace/repair once claim approved
Immediate cover
Refurbished and second-hand devices up to 3 years old covered
Plain English Terms & Conditions
We’re up to 40% cheaper

*FCA report Dec 2015

Cashback and Social Insurance 💰

Refer a friend and you’ll both get a month free! You can also get additional cashback if you connect with friends on so-sure and none of you claim.

Refer a friend and you’ll both get a month for free. Simple as that.

Each of you will also get up to £10 in your individual Reward Pots when you connect via our app. You can top this up with another £10 each time you connect to a new friend - and if none of you make a claim, all the money in your pot will be paid out to you at the end of your policy year!

Find out more

Top FAQ's 🤔

Why should I use you?

Unlike other insurers, we're less focused on profit, and more focused on giving customers value. Our mission is to make insurance better and cheaper for honest people, and that's why we've developed clever anti-fraud tech that makes your life easier. Plus we're the only insurer that gives you money back.

  • Instant cover from purchase
  • 24-72 hour replacement once your claim is approved
  • Hassle-Free Claims
  • Insure mobiles up to 3 years old
  • No proof of purchase required upfront, or at all when you use our anti-fraud technology
  • Rewards when you and your connections don't claim - up to 80% of your premium back

If I pay annually do I get a discount?

Yes! If you pay yearly, you get two months free. In addition to that, you can add money to your reward pot by connecting with friends and family to earn up to 80% cashback.

Is there an age limit on the mobile phone I want to insure?

The phone you want to insure must be less than 3 years old from when your policy begins.

What is an IMEI number and how do I find out the IMEI of my mobile phone?

The IMEI (International Mobile Equipment Identification) number of your mobile phone is a unique identification code that is specific to your mobile phone. If you change your mobile phone, it is important that you call us so we can update your policy with the correct details.

For Android users:

The easiest way to find your phone’s IMEI number if you’re on an Android device is to simply dial *#06#.

If you’re still having trouble, then you should be able to find it in Settings > About phone > Status > IMEI information.

Your serial number will be on the Status screen.

If requested by support, you can take a screenshot on most Android phones by holding the volume down and the power buttons for 1-2 seconds. The screen should flash and the photo can be found in your photos app.

For iOS (Apple) users:

Unfortunately, as we need your serial number on iOS you can’t just dial a number (although dialing the same number as above will reveal your IMEI number).

As such you can find both numbers by going to Settings > General > About.

If you’re using our app (or if requested by support), you can take a screenshot by pressing the Sleep/Wake and Home buttons at the same time until you see the screen flash quickly.

1

My Phone is

Please make sure you provide accurate details on your phone so we can give you the best pricing tailored to you 💰

Please double check your phone is the 5G version

Easy, Fast & Great Value 🤗

  • Fast replace and repair service
  • Up to 80% no claims cashback
  • Low price and excess from £25
Trustpilot

Excess 💸

Reduce the excess by using our app to verify that it isn't already damaged prior to any claim.

If you don't verify the condition of your phone your excess will be up to £100 more expensive.

  • Damage from £25
  • |
  • Loss: from £70
  • |
  • Theft: from £70

Insurance Product Information Document 📄

  • The insurance product information document (IPID) is a simple, standardised document that you can use to compare policies with other insurers in the UK and EU.
  • Download a copy of our IPID

What's Covered 👍

  • ✅ Theft & loss as standard
  • ✅ Accidental Damage - including water damage & cracked screens
  • ✅ New, Second hand & refurbished devices up to 3 yrs old
  • ✅ Accessories up to the value of £100 inc VAT
  • ✅ Unauthorised Network charges up to the value of £1000
  • ✅ Out of warranty breakdown
  • ✅ 90 days global travel

What's not covered 👎

  • ⛔️ Any existing claims before you bought our insurance
  • ⛔️ 3+ claims for Loss and/or Theft in any policy year
  • ⛔️ Claims where you’ve knowingly put your mobile phone at risk

Here’s how we compare to other insurers ⭐

Traditional Insurers
4-18 days wait on average*
Cover starts after 14 days
Only phones purchased within 30 days are covered
You'll need to have a law degree to understand the terms
Unnecessarily expensive
so-sure
24-72 hour replace/repair once claim approved
Immediate cover
Refurbished and second-hand devices up to 3 years old covered
Plain English Terms & Conditions
We’re up to 40% cheaper

*FCA report Dec 2015

Cashback and Social Insurance 💰

Refer a friend and you’ll both get a month free! You can also get additional cashback if you connect with friends on so-sure and none of you claim.

Refer a friend and you’ll both get a month for free. Simple as that.

Each of you will also get up to £10 in your individual Reward Pots when you connect via our app. You can top this up with another £10 each time you connect to a new friend - and if none of you make a claim, all the money in your pot will be paid out to you at the end of your policy year!

Find out more

Top FAQ's 🤔

Why should I use you?

Unlike other insurers, we're less focused on profit, and more focused on giving customers value. Our mission is to make insurance better and cheaper for honest people, and that's why we've developed clever anti-fraud tech that makes your life easier. Plus we're the only insurer that gives you money back.

  • Instant cover from purchase
  • 24-72 hour replacement once your claim is approved
  • Hassle-Free Claims
  • Insure mobiles up to 3 years old
  • No proof of purchase required upfront, or at all when you use our anti-fraud technology
  • Rewards when you and your connections don't claim - up to 80% of your premium back

If I pay annually do I get a discount?

Yes! If you pay yearly, you get two months free. In addition to that, you can add money to your reward pot by connecting with friends and family to earn up to 80% cashback.

Is there an age limit on the mobile phone I want to insure?

The phone you want to insure must be less than 3 years old from when your policy begins.

What is an IMEI number and how do I find out the IMEI of my mobile phone?

The IMEI (International Mobile Equipment Identification) number of your mobile phone is a unique identification code that is specific to your mobile phone. If you change your mobile phone, it is important that you call us so we can update your policy with the correct details.

For Android users:

The easiest way to find your phone’s IMEI number if you’re on an Android device is to simply dial *#06#.

If you’re still having trouble, then you should be able to find it in Settings > About phone > Status > IMEI information.

Your serial number will be on the Status screen.

If requested by support, you can take a screenshot on most Android phones by holding the volume down and the power buttons for 1-2 seconds. The screen should flash and the photo can be found in your photos app.

For iOS (Apple) users:

Unfortunately, as we need your serial number on iOS you can’t just dial a number (although dialing the same number as above will reveal your IMEI number).

As such you can find both numbers by going to Settings > General > About.

If you’re using our app (or if requested by support), you can take a screenshot by pressing the Sleep/Wake and Home buttons at the same time until you see the screen flash quickly.