Elephone Phone Insurance
from just £2.20 per month
- Two months discount when you pay annually
- Risk free 14 day money back guarantee
- Get up to 80% cashback at the end of the year if you and your friends don’t claim
- Drop your excess by £100 with the SO-SURE app
Thousands have picked SO-SURE for peace of mind.
Get up to 80%
of your money back
Collect up to 80% cashback 💰
If you connect to friends who are also SO-SURE customers and none of you claim at the end of the year, you all get money back. That’s £10 per friend, up to 80% of your premium. Not just once either, but every single year.
How does it work? 🤷
Tell your friends
Invite friends to SO-SURE straight from our app with a few taps of your finger.
Join forces
Connect to friends in the app and watch your Reward Pot grow.
Win together 💰
If none of you make a claim that year, you all get cashback
What is and
isn't covered
Welcome to peace of mind -
What's included in your policy
You get fully comprehensive cover. And we don’t try and wangle out of things with small print – what you see is what you get.
What's covered 👍
- Theft and loss as standard
- Accidental damage, including water damage and cracked screens
- New, used or refurbished phones
- Accessories up to the value of £100 including VAT
- Unauthorised network charges up to £1000
- Out of warranty breakdown
- 90 days global travel
What's not covered 👎
- Any existing claims before you bought our insurance
- More than 2 claims for loss and/or theft in any policy year
- Claims where you’ve knowingly put your mobile phone at risk
Why insure
with SO-SURE
What makes SO-SURE
better than the rest?
Sign-up and claims are fast and effortless because unlike competitors, we win when you win. And if great value floats your boat – premiums are up to 40% lower than mobile networks and you can earn 80% back every single year.
Info correct as of Sep 2nd 2021 - data taken on a first phone covered basis
Reduce your excess
in seconds
Snap your phone 📸
Slash your excess
With the SO-SURE app you can show us your phone works simply by taking a picture of it in the mirror. And we’ll drop your excess by up to £100. No proof of purchase necessary.
What is excess? 🤔
Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance provider requires you to pay excess as it helps prevent fraud...
How can your excess be so low? 🤩
We are the only mobile phone insurer with clever anti-fraud tech that helps weed out fraud. We don’t have to pay out on dodgy claims, so you can get a much lower excess. Win-win for the win...
Our hassle-free
claims process
Need to claim, here's what happens
Launch your claim online
Is your phone lost, stolen or broken? Claiming with SO-SURE is easy, fast and pain-free. Get started using our online claims portal below.
Review Claim
Our UK based claims team will review your claim and reach out with a request for any further details or documents.
Approve Claim
Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours.
-
Get up to 80% of
your money back -
What is and
isn't covered -
Why insure
with SO-SURE -
Reduce your
excess in seconds -
Our hassle-free
claims process
Collect up to 80% cashback 💰
If you connect to friends who are also SO-SURE customers and none of you claim at the end of the year, you all get money back. That’s £10 per friend, up to 80% of your premium. Not just once either, but every single year.
How does it work? 🤷
Tell your friends
Invite friends to SO-SURE straight from our app with a few taps of your finger.
Join forces
Connect to friends in the app and watch your Reward Pot grow.
Win together 💰
If none of you make a claim that year, you all get cashback.
Welcome to peace of mind -
What's included in your policy
You get fully comprehensive cover. And we don’t try and wangle out of things with small print – what you see is what you get.
What's covered 👍
- Theft and loss as standard
- Accidental damage, including water damage and cracked screens
- New, used or refurbished phones
- Accessories up to the value of £100 including VAT
- Unauthorised network charges up to £1000
- Out of warranty breakdown
- 90 days global travel
What's not covered 👎
- Any existing claims before you bought our insurance
- More than 2 claims for Loss and/or Theft in any policy year
- Claims where you’ve knowingly put your mobile phone at risk
What makes SO-SURE
better than the rest?
Sign-up and claims are fast and effortless because unlike competitors, we win when you win. And if great value floats your boat – premiums are up to 40% lower than mobile networks and you can earn 80% back every single year.
Premium cover 💎
Info correct as of Sep 2nd 2021 - data taken on a first phone covered basis
Snap your phone 📸
Slash your excess
With the SO-SURE app you can show us your phone works simply by taking a picture of it in the mirror. And we’ll drop your excess by up to £100. No proof of purchase necessary.
What is excess? 🤔
Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance provider requires you to pay excess as it helps prevent fraud...
How can your excess be so low? 🤩
We are the only mobile phone insurer with clever anti-fraud tech that helps weed out fraud. We don’t have to pay out on dodgy claims, so you can get a much lower excess. Win-win for the win...
Need to claim, here's what happens
Launch your claim online
Is your phone lost, stolen or broken? Claiming with SO-SURE is easy, fast and pain-free. Get started using our online claims portal below.
Review Claim
Our UK based claims team will review your claim and reach out with a request for any further details or documents.
Approve Claim
Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours.
Did you know?
Elephone Phone Insurance
Insuring your Elephone Phone is affordable and easy with so-sure: we cover almost all eventualities, so you can be confident that you're prepared for any unwanted surprises like accidental damage or smartphone theft/loss. It only takes minutes to get it insured.
Get a QuotePopular Models
Protect Your Elephone:
Phone Insurance that gives you more
Your Elephone Phone insurance should come with real benefits like moneyback if there’s no claim, faster-than-fast repair or replacement, and the option to include family or friends in your plan to save money. Second hand phone? Not a problem with so-sure.
Elephone Insurance by the pros
Our mobile device insurance keeps your Elephone fully covered for theft and loss as standard- at home and abroad. We also provide coverage for any accidental damage to your phone. Our Elephone insurance is designed to focus on your peace of mind so you have one thing less to worry about. We also see that your favourite accessories are covered, with a value of up to £100.
Get a Quote
Need to travel outside the UK?
No problem with so-sure!
Our phone insurance includes up to 90 days of worldwide cover, meaning you’ll be covered while you’re traveling. Someone uses your phone while it’s lost or stolen? No worries. You’re covered for up to £1,000 in unauthorised network charges.
If your phone is lost, stolen or damaged, we'll aim to provide a replacement or repair in 24-72 hours after approving your claim. We complete 74% of all insurance claims within 24 hours to provide the fastest, most convenient service possible.
Finally, if you and your connections don't make any claims, you could receive up to 80% of your premiums as cash back at the end of the policy year, making it even more cost-effective to keep your Elephone fully covered.
Get a QuoteWhat makes so-sure better than the rest?
Our customers love us – that's why thousands of customers have joined the so-sure family.
Info correct as of Sep 2nd 2021 - data taken on a first phone covered basis
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