Get SO-SURE perks,
with Matthew!

  • Sign up for simple, reasonable and hassle-free phone insurance!
  • Receive £10 in your no claims cashback pot
  • Get one month FREE just click "Get a quote" below!
Get a quote

Is your phone already covered with SO-SURE? Login to connect with Matthew and claim your connection bonus.

How to get your free months

We know Matthew referred you to us - so as a thank you, we'll give you a month off your phone insurance!
We'll also give you an extra one month free if you pay annually.

Sign up and enter Matthew's referral code at purchase

Your second month will be completely free!

If you pay annually, you’ll get another one month free!

Connect app

Sign up and enter Matthew's referral code at purchase

Wallet

Your second month will be completely free!

Friends having fun

If you pay annually, you’ll get another one month free!

Play buttonn Woman polaroid swoosh

Pound coin Get up to 80%
of your money back

Connect to careful friends
Collect up to 80% cashback 💰

If you connect to friends who are also SO-SURE customers and none of you claim, you all get money back. £10 per friend, up to 80% of your premium. Not just once either, but every single year. Another win-win.

Connections and money pot

How does it work? 🤷

1
Polaroid of friends

Tell your friends

Invite friends to SO-SURE straight from our app with a few taps of your finger.

2
Phone connection app

Join forces

Connect to friends in the app and watch your Reward Pot grow.

3
Woman taking selfie

Win together 💰

If none of you make a claim that year, you all get cashback

Clipboard What is and
isn't covered

Welcome to peace of mind -
What's included in your policy

You get fully comprehensive cover. And we don’t try and wangle out of things with small print – what you see is what you get.

Hand holding mobile phone

What's covered 👍

  • Theft and loss as standard
  • Accidental damage, including water damage and cracked screens
  • New, used or refurbished phones up to 3 yrs old
  • Accessories up to the value of £100 including VAT
  • Unauthorised network charges up to £1000
  • Out of warranty breakdown
  • 90 days global travel

What's not covered 👎

  • Any existing claims before you bought our insurance
  • More than 2 claims for loss and/or theft in any policy year
  • Claims where you’ve knowingly put your mobile phone at risk

Mobile phone Why insure
with SO-SURE

What makes SO-SURE
better than the rest?

Sign-up and claims are fast and effortless because unlike competitors, we win when you win. And if great value floats your boat – premiums are up to 40% lower than mobile networks and you can earn 80% back every single year.

Group of mobile phones
Features so-sure Protect Your Bubble loveit
coverit
insurance2go
Up to 80% no claims cashback every policy year
Excess from £25 £50 £30 £25
Theft/Loss: time to replace after approval 24
hours
Within 48
hours
Within 24
hours
Within 3-5
working days
Damage: how to send and time to repair from receipt
free courier
1-2 work days
free courier
Within 6 work days
paid post/in person
Within 3 work days
paid post
Within 7 work days
New or used phones insured? Any new, used or refurbished Only refurbished by the manufacturer or network provider Only refurbished by the manufacturer or network provider Refurbished only with 12 month warranty
Maximum age of phone since purchase 36 months 6 months 36 months 36 months

Info correct as of Sep 2nd 2021 - data taken on a first phone covered basis

Amazing benefits 🤩

Phone being held

Fast claims
without the faff

Get up and running again in 24-72 hours. We’ll courier your repair or replacement – no quibbling, no fiddling, just great service. Sorted.

Phone mirror selfie

Save up to £100
on your excess

Validate your phone with our app by simply taking a picture of it in the mirror. We’ll drop your excess if you ever need to claim, no receipt required!

Reward jar money

Connect together,
win together

Add friends to earn cashback in your Reward Pot. If none of you claim, you get £10 per friend, up to 80% of your premium. Every. Single. Year.

Phone excess Reduce your excess
in seconds

Snap your phone 📸
Slash your excess

With the SO-SURE app you can show us your phone works simply by taking a picture of it in the mirror. And we’ll drop your excess by up to £100. No proof of purchase necessary.

Phone selfie mirror

How does it work?

1
Phone mirror selfie

Take a
smartphone selfie

Open our app, hold your phone up to the mirror and take a snap.

2
Phone mirror selfie

Hit submit

If it looks good, send it to us and we’ll check it’s okay.

3
Phone being held by woman

Enjoy 👍

In no time at all, your excess is reduced. Easy as that.

Happy group of people

What is excess? 🤔

Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance company requires you to pay excess as it helps prevent fraud...

How can your excess be so low? 🤩

We are the only mobile phone insurer with clever anti-fraud tech that helps weed out fraud. We don’t have to pay out on dodgy claims, so you can get a much lower excess. Win-win for the win...

Damaged Phone Our hassle-free
claims process

Need to claim, here's what happens

1
Polaroid of friends

Launch your claim online

Is your phone lost, stolen or broken? Claiming with so-sure is easy, fast and pain-free. Get started using our online claims portal below.

2
Phone connection app

Review Claim

Our UK based claims team will review your claim and reach out with a request for any further details or documents.

3
Woman taking selfie

Approve Claim

Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours.

Find out more

Did you know?

Lost phone
1,222
Mobile handsets are stolen every day in the UK! 👮‍♀️
Broken phone
1 in 4
UK owners have broken their screen in the last 2 years 😱
Broken phone screen
£300!
It can cost £250-£300 to repair top-end phones 💰

Connect to careful friends
Collect up to 80% cashback 💰

If you connect to friends who are also SO-SURE customers and none of you claim, you all get money back. £10 per friend, up to 80% of your premium. Not just once either, but every single year. Another win-win.

Connections and money pot

How does it work? 🤷

1
Polaroid of friends

Tell your friends

Invite friends to SO-SURE straight from our app with a few taps of your finger.

2
Phone connection app

Join forces

Connect to friends in the app and watch your Reward Pot grow.

3
Woman taking selfie

Win together 💰

If none of you make a claim that year, you all get cashback.

Welcome to peace of mind -
What's included in your policy

You get fully comprehensive cover. And we don’t try and wangle out of things with small print – what you see is what you get.

Hand holding mobile phone

What's covered 👍

  • Theft and loss as standard
  • Accidental damage, including water damage and cracked screens
  • New, used or refurbished phones up to 3 yrs old
  • Accessories up to the value of £100 including VAT
  • Unauthorised network charges up to £1000
  • Out of warranty breakdown
  • 90 days global travel

What's not covered 👎

  • Any existing claims before you bought our insurance
  • More than 2 claims for Loss and/or Theft in any policy year
  • Claims where you’ve knowingly put your mobile phone at risk

What makes SO-SURE
better than the rest?

Sign-up and claims are fast and effortless because unlike competitors, we win when you win. And if great value floats your boat – premiums are up to 40% lower than mobile networks and you can earn 80% back every single year.

Group of mobile phones

Premium cover 💎

Features so-sure Protect Your Bubble loveit
coverit
insurance2go
Up to 80% no claims cashback every policy year
Excess from £25 £50 £30 £25
Theft/Loss: time to replace after approval 24
hours
Within 48
hours
Within 24
hours
Within 3-5
working days
Damage: how to send and time to repair from receipt
free courier
1-2 work days
free courier
Within 6 work days
paid post/in person
Within 3 work days
paid post
Within 7 work days
New or used phones insured? Any new, used or refurbished Only refurbished by the manufacturer or network provider Only refurbished by the manufacturer or network provider Refurbished only with 12 month warranty
Maximum age of phone since purchase 36 months 6 months 36 months 36 months

Info correct as of Sep 2nd 2021 - data taken on a first phone covered basis


Amazing benefits 🤩

Phone being held

Fast claims
without the faff

Get up and running again in 24-72 hours. We’ll courier your repair or replacement – no quibbling, no fiddling, just great service. Sorted.

Phone mirror selfie

Save up to £100
on your excess

Validate your phone with our app by simply taking a picture of it in the mirror. We’ll drop your excess if you ever need to claim, no receipt required!

Reward jar money

Connect together,
win together

Add friends to earn cashback in your Reward Pot. If none of you claim, you get £10 per friend, up to 80% of your premium. Every. Single. Year.

Snap your phone 📸
Slash your excess

With the SO-SURE app you can show us your phone works simply by taking a picture of it in the mirror. And we’ll drop your excess by up to £100. No proof of purchase necessary.

Phone selfie mirror

How does it work?

1
Phone mirror selfie

Take a
smartphone selfie

Open our app, hold your phone up to the mirror and take a snap.

2
Phone mirror selfie

Hit submit

If it looks good, send it to us and we’ll check it’s okay.

3
Phone being held by woman

Enjoy 👍

In no time at all, your excess is reduced. Easy as that.


Happy group of people

What is excess? 🤔

Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance company requires you to pay excess as it helps prevent fraud...

How can your excess be so low? 🤩

We are the only mobile phone insurer with clever anti-fraud tech that helps weed out fraud. We don’t have to pay out on dodgy claims, so you can get a much lower excess. Win-win for the win...

Need to claim, here's what happens

1
Polaroid of friends

Launch your claim online

Is your phone lost, stolen or broken? Claiming with so-sure is easy, fast and pain-free. Get started using our online claims portal below.

2
Phone connection app

Review Claim

Our UK based claims team will review your claim and reach out with a request for any further details or documents.

3
Woman taking selfie

Approve Claim

Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours.

Did you know?

Lost phone
1,222
Mobile handsets are stolen every day in the UK! 👮‍♀️
Broken phone
1 in 4
UK owners have broken their screen in the last 2 years 😱
Broken phone screen
£300!
It can cost £250-£300 to repair top-end phones 💸

Thousands have picked SO-SURE for peace of mind.