Mobile Insurance

Get SO-SURE perks,
with Matthew!

  • Sign up for simple, reasonable and hassle-free phone insurance!
  • Receive £10 in your no claims cashback pot
Get a quote

Is your phone already covered with SO-SURE? Login to connect with Matthew and claim your connection bonus.

Play buttonn Woman polaroid swoosh

Pound coin Get up to 80%
of your money back

Collect up to 80% cashback 💰

If you connect to friends who are also SO-SURE customers and none of you claim at the end of the year, you all get money back. That’s £10 per friend, up to 80% of your premium. Not just once either, but every single year.

Connections and money pot

How does it work? 🤷

1
Polaroid of friends

Tell your friends

Invite friends to SO-SURE straight from our app with a few taps of your finger.

2
Phone connection app

Join forces

Connect to friends in the app and watch your Reward Pot grow.

3
Woman taking selfie

Win together 💰

If none of you make a claim that year, you all get cashback

Clipboard What is and
isn't covered

Welcome to peace of mind -
What's included in your policy

You get fully comprehensive cover. And we don’t try and wangle out of things with small print – what you see is what you get.

Hand holding mobile phone

What's covered 👍

  • Theft and loss as standard
  • Accidental damage, including water damage and cracked screens
  • New, used or refurbished phones
  • Accessories up to the value of £100 including VAT
  • Unauthorised network charges up to £1000
  • Out of warranty breakdown
  • 90 days global travel

What's not covered 👎

  • Any existing claims before you bought our insurance
  • More than 2 claims for loss and/or theft in any policy year
  • Claims where you’ve knowingly put your mobile phone at risk

Mobile phone Why insure
with SO-SURE

What makes SO-SURE
better than the rest?

Sign-up and claims are fast and effortless because unlike competitors, we win when you win. And if great value floats your boat – premiums are up to 40% lower than mobile networks and you can earn 80% back every single year.

Group of mobile phones
Features so-sure Protect Your Bubble loveit
coverit
insurance2go
Up to 80% cashback every policy year if you and your friends don’t claim
Excess from £25 £50 £30 £25
Theft/Loss: target time to replace 24
hours
Within 48
hours
Within 24
hours
Within 3-5
working days
Damage: how to send and time to repair from receipt
free courier
1-2 work days
free courier
Within 6 work days
paid post/in person
Within 3 work days
paid post
Within 7 work days
Maximum age of phone since purchase No restrictions 6 months 36 months 36 months

Info correct as of Sep 2nd 2021 - data taken on a first phone covered basis

Phone excess Reduce your excess
in seconds

Snap your phone 📸
Slash your excess

With the SO-SURE app you can show us your phone works simply by taking a picture of it in the mirror. And we’ll drop your excess by up to £100. No proof of purchase necessary.


Happy group of people

What is excess? 🤔

Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance provider requires you to pay excess as it helps prevent fraud...

How can your excess be so low? 🤩

We are the only mobile phone insurer with clever anti-fraud tech that helps weed out fraud. We don’t have to pay out on dodgy claims, so you can get a much lower excess. Win-win for the win...

Damaged Phone Our hassle-free
claims process

Need to claim, here's what happens

1
Polaroid of friends

Launch your claim online

Is your phone lost, stolen or broken? Claiming with SO-SURE is easy, fast and pain-free. Get started using our online claims portal below.

2
Phone connection app

Review Claim

Our UK based claims team will review your claim and reach out with a request for any further details or documents.

3
Woman taking selfie

Approve Claim

Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours.

Collect up to 80% cashback 💰

If you connect to friends who are also SO-SURE customers and none of you claim at the end of the year, you all get money back. That’s £10 per friend, up to 80% of your premium. Not just once either, but every single year.

Connections and money pot

How does it work? 🤷

1
Polaroid of friends

Tell your friends

Invite friends to SO-SURE straight from our app with a few taps of your finger.

2
Phone connection app

Join forces

Connect to friends in the app and watch your Reward Pot grow.

3
Woman taking selfie

Win together 💰

If none of you make a claim that year, you all get cashback.

Welcome to peace of mind -
What's included in your policy

You get fully comprehensive cover. And we don’t try and wangle out of things with small print – what you see is what you get.

Hand holding mobile phone

What's covered 👍

  • Theft and loss as standard
  • Accidental damage, including water damage and cracked screens
  • New, used or refurbished phones
  • Accessories up to the value of £100 including VAT
  • Unauthorised network charges up to £1000
  • Out of warranty breakdown
  • 90 days global travel

What's not covered 👎

  • Any existing claims before you bought our insurance
  • More than 2 claims for Loss and/or Theft in any policy year
  • Claims where you’ve knowingly put your mobile phone at risk

What makes SO-SURE
better than the rest?

Sign-up and claims are fast and effortless because unlike some competitors, we win when you win. And if great value floats your boat – premiums are up to 40% lower than mobile networks and you can earn 80% back every single year.

Group of mobile phones

Premium cover 💎

Features so-sure Protect Your Bubble loveit
coverit
insurance2go
Up to 80% cashback every policy year if you and your friends don’t claim
Excess from £25 £50 £30 £25
Theft/Loss: target time to replace 24
hours
Within 48
hours
Within 24
hours
Within 3-5
working days
Damage: how to send and time to repair from receipt
free courier
1-2 work days
free courier
Within 6 work days
paid post/in person
Within 3 work days
paid post
Within 7 work days
Maximum age of phone since purchase No restrictions 6 months 36 months 36 months

Info correct as of Sep 2nd 2021 - data taken on a first phone covered basis

Snap your phone 📸
Slash your excess

With the SO-SURE app you can show us your phone works simply by taking a picture of it in the mirror. And we’ll drop your excess by up to £100. No proof of purchase necessary.


Happy group of people

What is excess? 🤔

Excess is the amount you pay if you have to claim. It’s a way of you taking on a small portion of the risk. Every phone insurance provider requires you to pay excess as it helps prevent fraud...

How can your excess be so low? 🤩

We are the only mobile phone insurer with clever anti-fraud tech that helps weed out fraud. We don’t have to pay out on dodgy claims, so you can get a much lower excess. Win-win for the win...

Need to claim, here's what happens

1
Polaroid of friends

Launch your claim online

Is your phone lost, stolen or broken? Claiming with SO-SURE is easy, fast and pain-free. Get started using our online claims portal below.

2
Phone connection app

Review Claim

Our UK based claims team will review your claim and reach out with a request for any further details or documents.

3
Woman taking selfie

Approve Claim

Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours.

Did you know?

Lost phone
1,222
Mobile handsets are stolen every day in the UK! 👮‍♀️
Broken phone
1 in 4
UK owners have broken their screen in the last 2 years 😱
Broken phone screen
£300!
It can cost £250-£300 to repair top-end phones 💸

Thousands have picked SO-SURE for peace of mind.