Insure your Galaxy S5 Neo
from just £7.15 per month


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Samsung Galaxy S5 Neo - Phone Insurance
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Why insure your Galaxy S5 Neo with so-sure

Instant, low excess Samsung Galaxy S5 Mini & S5 Neo insurance against theft, accidental damage, loss, out-of-warranty breakdown and much more, for new and second-hand phones, even when out of warranty. Great customer communication, UK-based claims team.

so-sure - Simple Terms & Conditions
24-72 hour replace or repair

We aim to replace or repair your phone within 24-72 hours after your claim is approved

so-sure - Up to 40% cheaper
Up to 80% money back

Connect with friends and get rewarded when you and your connections don't claim

so-sure - super quick cover
Low excess from just £50

Download the so-sure app and validate your phone to reduce your excess

Insure your phone in minutes
Samsung - Phone Insurance Samsung Galaxy S5 Neo - Phone Insurance

Why insure your Galaxy S5 Neo?

With its speedy quad-core Snapdragon 801 processor, impressively long battery life and sharp, 4K-capable rear-facing camera, the Samsung Galaxy S5 is just as appealing today as it was in 2014 when Samsung first revealed it to the world.

Add unique, cool features like a built-in heart rate monitor into the equation and the S5 isn't just another Samsung flagship — it's an impressive phone that's held up well over the years since its launch.

Are you a Galaxy S5 user? Our cost-effective smartphone insurance provides full cover for your S5 for theft, loss and accidental damage, all with a range of extra benefits you won't find with a traditional insurer.

We currently cover these two models: Samsung S5 Mini and Samsung S5 Neo.

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Samsung Galaxy S5 Neo - Phone Insurance

Insure Galaxy S5 Mini and Galaxy S5 Neo for theft, loss and accidental damage

Like other S series Galaxy smartphones, the Galaxy S5 Mini and Galaxy S5 Neo are popular smartphones for thieves to target. In fact, our own internal data shows that S series Samsung phones result in the highest number of claims, along with Apple's iPhone range.

If you use a Galaxy S5 as your day-to-day phone, it's essential that you keep it protected. Our smartphone insurance covers your phone for theft and loss, as well as any accidental damage that occurs while you're using it. We also provide cover for accessories with a value of up to £100 including VAT, as well as for unauthorized charges of up to £1,000 (VAT inc.). You're even protected when you go abroad, with cover for up to 90 days of worldwide travel.

Comprehensive phone insurance that starts immediately

Losing your Galaxy S5 Neo can be a hugely frustrating situation, especially if you rely on your phone to keep in touch with friends, family and colleagues. Our top rated rated smartphone insurance makes it easier to bounce back after your device is lost, stolen or accidentally gets damaged.

With our comprehensive insurance, you’ll be fully covered for theft or loss, letting you rest easy if your phone suddenly goes missing. We also provide cover for any accidental damage that happens to your iPhone, such as a cracked screen or accidental water damage.

Samsung Galaxy S5 Neo - Phone Insurance what's covered
  • International travel
    90 days of globe trotting, from backpacking to business you're covered
    so-sure - Travel Cover
  • Out-of-warranty breakdowns
    Phone breaks out of warranty, no worries you're covered
    so-sure - Out of Warranty Breakdown
  • Phones up to three years old
    We're one of the only insurers that covers phones up to 3 years old
    so-sure - Phone up to three years old
Samsung Galaxy S5 Neo - Phone Insurance what's covered
  • so-sure - Accidental damage
    Accidental damage
    Don't worry we can usually repair this device so its a good as new
  • so-sure - Theft or loss
    Theft or loss
    Phones been snatched, don't stress we've got your back
  • so-sure - Broken headphone jack
    Accessories
    No tunes, no problem. You're covered up to the value of £100 inc. VAT

Comprehensive phone insurance that starts immediately

Losing your Galaxy S5 Neo can be a hugely frustrating situation, especially if you rely on your phone to keep in touch with friends, family and colleagues. Our top rated smartphone insurance makes it easier to bounce back after your device is lost, stolen or accidentally gets damaged.

With our comprehensive insurance, you’ll be fully covered for theft or loss, letting you rest easy if your phone suddenly goes missing. We also provide cover for any accidental damage that happens to your iPhone, such as a cracked screen or accidental water damage.

  • so-sure - Travel Cover
    International travel
    90 days of globe trotting covered
  • so-sure - Out of Warranty Breakdown
    Out-of-warranty breakdowns
    Phone breaks out of warranty, no worries you're covered
  • so-sure - Phones up to three years old
    Phones up to three years old
    We're one of the only insurers that covers phones up to 3 years old
  • so-sure - Accidental damage
    Accidental damage
    Don't worry we can usually repair this device so it’s as good as new
  • so-sure - Theft or loss
    Theft or loss
    Phones been snatched, don't stress we've got your back
  • so-sure - Broken headphone jack
    Accessories
    No tunes, no problem. You're covered up to the value of £100 inc. VAT
so-sure - happy customers

With great Samsung Galaxy S5 Neo insurance, comes great responsibility

Worried about losing your Samsung Galaxy S5 Neo? We're here to help. Our hassle-free claims process (and our UK-based claims team) makes it fast and easy to get a replacement if your Galaxy S5 Neo goes missing or is stolen while you’re out and about, running errands or traveling abroad.

We aim to provide a replacement or perform a complete repair for your handset in 24-72 hours after approving your claim. Our fast, efficient team completes 74% of claims in 24 hours or less, meaning you’ll have a new or repaired phone in your hand without having to wait.

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Don't just take our word for it!

Our customers love us – that's why thousands of customers have joined the so-sure family.

so-sure customer
D. Jones

I have a nexus 6p and the screen is really big on these phones. I am glad I have insurance because of this... haven't had a claim but the website is good.

so-sure customer
F. Smith

My experience with so-sure has been excellent. It is very easy to set up. They explained everything from the beginning and there are no surprises. It was very straight forward. Would recommend!

so-sure customer
P. Smith

Only paid 50 quid excess for my iphone X which is fab, app is really easy to use and a lady called kitti was very helpful in the claim and getting me my new phone

so-sure customer
Menay

Really good service would recommend it to everyone. Straight forward & easy big thumbs up!

so-sure customer
M. Dignum

Staff are very helpful and friendly and fast to reply back to you one happy customer thanks

so-sure customer
Jack590000

I don't think I could go back after experiencing the level of service here, they actually seem to care about the customer

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What makes so-sure better than the rest?

Our customers love us – that's why thousands of customers have joined the so-sure family.

Traditional Insurers
4-18 days wait on average*
Cover starts after 14 days
Only phones purchased within 30 days are covered
You'll need to have a law degree to understand the terms
Unnecessarily expensive
24-72 hour replace/repair once claim approved
Immediate cover
Refurbished and second-hand devices up to 3 years old covered
Plain English Terms & Conditions
We’re up to 40% cheaper

Comprehensive Samsung S5 Mini & Neo insurance that you can rely on

Losing your phone can be a stressful experience. Our smartphone insurance keeps you fully covered in any situation, letting you easily file a claim online if your Galaxy S5 Mini & Neo get stolen or go missing.

We'll also cover you for accidental damage, meaning you can file a claim and schedule a full repair if your phone has a cracked screen or water damage.

We aim to provide a replacement phone or carry out a full repair on your phone in 24-72 hours after approving your claim, meaning you'll never be without your phone for long. A full 85% of our claims are completed within 72 hours, with 74% of claims filled in 24 hours or less.

Lost your phone abroad? No worries. With up to 90 days of global cover, you'll be covered even if you lose your smartphone outside the UK. We'll even cover up to £1,000 (VAT inc.) of network charges if your phone is used after it goes missing.

Better yet, if you and your connections don't make any claims, you could receive up to 80% of your premiums as cashback at the end of every policy year.

Galaxy S5 Neo Insurance
FAQs

Here's the top questions we get asked.

I have more Q's
Why should I use you?

Unlike other insurers, we're less focused on profit, and more focused on giving customers value. Our mission is to make insurance better and cheaper for honest people, and that's why we've developed clever anti-fraud tech that makes your life easier. Plus we're the only insurer that gives you money back.

  • Instant cover from purchase
  • We aim for 24-72 hour replacement or repair once your claim is approved
  • Hassle-Free Claims
  • Low excess from just £50 when validated with our anti-fraud technology. If not validated then excess is £150
  • Insure mobiles up to 3 years old
  • No proof of purchase required upfront, or at all when you use our anti-fraud technology
  • Rewards when you and your connections don't claim - up to 80% of your premium back
I bought a used phone/my friend gave me an older phone can I still insure it?
Yes we are able to insure second-hand phones provided they are in full working condition, without any damage, and less than 3 years old.
Can I insure a mobile phone I bought from eBay or another auction site?

Yes, you can take out insurance on a second hand phone.

The phone bought needs to have originally been sold into the UK or European Union market prior your purchase (e.g. we don't insure models sold in China).

How much is excess?

Our excess is as low as £50 for accidental damage and £70 for loss and theft when you validate your phone with our anti-fraud technology

If you don't validate your phone with pic-sure using our app, the excess is £150.

Is there an age limit on the mobile phone I want to insure?
The phone you want to insure must be less than 3 years old from when your policy begins.
What is an IMEI number and how do I find out the IMEI of my mobile phone?

The IMEI (International Mobile Equipment Identification) number of your mobile phone is a unique identification code that is specific to your mobile phone. If you change your mobile phone, it is important that you call us so we can update your policy with the correct details.

For iOS (Apple) users:

Unfortunately, as we need your serial number on iOS you can’t just dial a number (although dialing the same number as above will reveal your IMEI number).

As such you can find both numbers by going to Settings > General > About.

If you’re using our app (or if requested by support), you can take a screenshot by pressing the Sleep/Wake and Home buttons at the same time until you see the screen flash quickly.

For Android users:

The easiest way to find your phone’s IMEI number if you’re on an Android device is to simply dial *#06#.

If you’re still having trouble, then you should be able to find it in Settings > About phone > Status > IMEI information.

Your serial number will be on the Status screen.

If requested by support, you can take a screenshot on most Android phones by holding the volume down and the power buttons for 1-2 seconds. The screen should flash and the photo can be found in your photos app.

I have more Q's