SO-SURE Phones

Mobile Phone Insurance
you can trust

Easy, Fast & Great Value 🤗

  • Fast replace and repair service
  • Up to 80% no claims cashback
  • Low price and excess from £25
Scroll down for more info

Excess 💸

Excess after validation:

  • Damage from £25
  • |
  • Loss: from £70
  • |
  • Theft: from £70

There is an additional compulsory excess of up to £100. You can reduce this compulsory excess to £0 by validating your phone with the SO-SURE App.

Insurance Product Information Document 📄

What's Covered 👍

  • Theft & loss as standard
  • Accidental Damage - including water damage & cracked screens
  • New, Second hand & refurbished devices
  • Accessories up to the value of £100 inc VAT
  • Unauthorised Network charges up to the value of £1000
  • Out of warranty breakdown
  • 90 days global travel

What's not covered 👎

  • ⛔️ Any existing claims before you bought our insurance
  • ⛔️ 3+ claims for Loss and/or Theft in any policy year
  • ⛔️ Claims where you’ve knowingly put your mobile phone at risk

Cashback and Social Insurance 💰

Get up to 80% cashback every year when you and your friends don’t claim.

Connect to friends/family and each receive up to £10 in your individual Reward Pots. At the end of the year, when you and your connections haven’t claimed, your Reward Pot is paid out to you

Find out more

Top FAQ's 🤔

Why should I use you?

Unlike other insurers, we're less focused on profit, and more focused on giving customers value. Our mission is to make insurance better and cheaper for honest people, and that's why we've developed clever anti-fraud tech that makes your life easier. Plus we're the only insurer that gives you money back.

  • Instant cover from purchase
  • 24-72 hour replacement once your claim is approved
  • Hassle-Free Claims
  • No proof of purchase required upfront, or at all when you use our anti-fraud technology
  • Rewards when you and your connections don't claim - up to 80% of your premium back

If I pay annually do I get a discount?

Yes! If you pay yearly, you get two months discount. In addition to that, you can add money to your reward pot by connecting with friends and family to earn up to 80% cashback.

What is an IMEI number and how do I find out the IMEI of my mobile phone?

The IMEI (International Mobile Equipment Identification) number of your mobile phone is a unique identification code that is specific to your mobile phone. If you change your mobile phone, it is important that you call us so we can update your policy with the correct details.

For Android users:

The easiest way to find your phone’s IMEI number if you’re on an Android device is to simply dial *#06#.

If you’re still having trouble, then you should be able to find it in Settings > About phone > Status > IMEI information.

Your serial number will be on the Status screen.

If requested by support, you can take a screenshot on most Android phones by holding the volume down and the power buttons for 1-2 seconds. The screen should flash and the photo can be found in your photos app.

For iOS (Apple) users:

Unfortunately, as we need your serial number on iOS you can’t just dial a number (although dialing the same number as above will reveal your IMEI number).

As such you can find both numbers by going to Settings > General > About.

If you’re using our app (or if requested by support), you can take a screenshot by pressing the Sleep/Wake and Home buttons at the same time until you see the screen flash quickly.

1

My Phone is

Please make sure you provide accurate details on your phone so we can give you the best pricing tailored to you 💰

Please double check your phone is the 5G version

Easy, Fast & Great Value 🤗

  • Fast replace and repair service
  • Up to 80% no claims cashback
  • Low price and excess from £25
Scroll down for more info

Excess 💸

Excess after validation:

  • Damage from £25
  • |
  • Loss: from £70
  • |
  • Theft: from £70

There is an additional compulsory excess of up to £100. You can reduce this compulsory excess to £0 by validating your phone with the SO-SURE App.

Insurance Product Information Document 📄

What's Covered 👍

  • Theft & loss as standard
  • Accidental Damage - including water damage & cracked screens
  • New, Second hand & refurbished devices
  • Accessories up to the value of £100 inc VAT
  • Unauthorised Network charges up to the value of £1000
  • Out of warranty breakdown
  • 90 days global travel

What's not covered 👎

  • ⛔️ Any existing claims before you bought our insurance
  • ⛔️ 3+ claims for Loss and/or Theft in any policy year
  • ⛔️ Claims where you’ve knowingly put your mobile phone at risk

Cashback and Social Insurance 💰

Get up to 80% cashback every year when you and your friends don’t claim.

Connect to friends/family and each receive up to £10 in your individual Reward Pots. At the end of the year, when you and your connections haven’t claimed, your Reward Pot is paid out to you

Find out more

Top FAQ's 🤔

Why should I use you?

Unlike other insurers, we're less focused on profit, and more focused on giving customers value. Our mission is to make insurance better and cheaper for honest people, and that's why we've developed clever anti-fraud tech that makes your life easier. Plus we're the only insurer that gives you money back.

  • Instant cover from purchase
  • 24-72 hour replacement once your claim is approved
  • Hassle-Free Claims
  • No proof of purchase required upfront, or at all when you use our anti-fraud technology
  • Rewards when you and your connections don't claim - up to 80% of your premium back

If I pay annually do I get a discount?

Yes! If you pay yearly, you get two months discount. In addition to that, you can add money to your reward pot by connecting with friends and family to earn up to 80% cashback.

What is an IMEI number and how do I find out the IMEI of my mobile phone?

The IMEI (International Mobile Equipment Identification) number of your mobile phone is a unique identification code that is specific to your mobile phone. If you change your mobile phone, it is important that you call us so we can update your policy with the correct details.

For Android users:

The easiest way to find your phone’s IMEI number if you’re on an Android device is to simply dial *#06#.

If you’re still having trouble, then you should be able to find it in Settings > About phone > Status > IMEI information.

Your serial number will be on the Status screen.

If requested by support, you can take a screenshot on most Android phones by holding the volume down and the power buttons for 1-2 seconds. The screen should flash and the photo can be found in your photos app.

For iOS (Apple) users:

Unfortunately, as we need your serial number on iOS you can’t just dial a number (although dialing the same number as above will reveal your IMEI number).

As such you can find both numbers by going to Settings > General > About.

If you’re using our app (or if requested by support), you can take a screenshot by pressing the Sleep/Wake and Home buttons at the same time until you see the screen flash quickly.