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Second Hand Phone Insurance + £15 Amazon Voucher
With Code SURE15

Insure your second hand phone with SO-SURE to get the same price and coverage level as insurance for a new phone, as well as access to our social insurance reward pot 💸 Use code SURE15 to get a £15 Amazon Voucher. T&Cs apply.
Pay annually, get two months FREE

Second hand phones are a perfect option

It seems like there’s a new flagship phone released every few months by one of the big brands – and people love to keep up with the latest technology. That means there’s a lot of barely used second hand phones out there, as phone enthusiasts sell on handsets that are still in great condition to upgrade to the latest model.

These second hand phones are a perfect option if you’re looking for a slightly cheaper handset, whether that’s to replace a lost or stolen phone, or just to avoid a pricey contract. But even with their reduced price tag, you probably still want second hand phone insurance to keep your handset covered and keep you connected.

Second hand phone insurance from SO-SURE

A lot of traditional insurers won’t touch second hand mobile phones with a bargepole – ‘Older’ handsets are often seen as having a higher breakdown risk. But we’re different. SO-SURE is one of the UK’s only standalone gadget insurers offering phone insurance for second hand phones – and it’s no different to insurance for new or refurbished handsets.

As standard, we offer:

  • 24-72 hour repair or replacement
  • International travel cover
  • Low excess from £25
  • Up to 80% of your money back
  • Coverage for loss, theft, and accidental damage

We've changed the game

We know how annoying it is to pay into insurance every month and never make a claim, so we’ve changed the game. Make use of our social insurance feature by connecting with your friends and family members – if none of you make a claim during your policy term, you’ll receive money back at the end of the year.

Earn Cashback!

You’ll get £10 in your Reward Pot for every social insurance connection you make, up to a maximum of 80% of the value of your total policy.

Available on all models

Second hand phone insurance is available on all of the models we insure, and we don’t care who you bought it from as long as it was originally sold in the UK.

Popular brands we cover

Popular brands we cover

What happens when I need to make a claim?

Claiming couldn’t be easier. To speed up the process, if your phone has been stolen or lost, make sure you contact your network to block your phone, then request both proof of barring and proof of usage documents. Finally, you should get a crime reference number from your local police station, and report it online at Report My Loss.

Then, simply fill out our claims form online and we’ll do our best to repair or replace your phone within 24-72 hours.

What's the difference between second hand phones and refurbished phones?

There’s one main difference between second hand and refurbished phones. While both come under the umbrella of being ‘used’, refurbished phones have been tested and verified to ensure that they work properly, while second hand phones generally haven’t.

Similarly, you’ll be able to buy refurbished phones directly from the manufacturer or through your contract provider, but second hand phones are generally bought from online marketplaces such as eBay, Facebook Marketplace, or Gumtree.

When buying second hand phones online, you should be careful that the deal isn’t too good to be true. Some people may try to sell lost or stolen phones or may provide false information about the phone’s history.

To double check, make sure that you obtain proof of the IMEI number from the seller, and look it up beforehand using a free online IMEI checker. A phone’s IMEI number can reveal a lot about it. If the phone was originally sold in the UK, then congrats – we can insure it here at SO-SURE.

Terms & Conditions

  1. Enter the code SURE15 into your customer dashboard within 7 days once you have bought your policy.
  2. You will not be eligible for a voucher if the policy is cancelled or terminated within 60 days, or before the reward has been approved by SO-SURE.
  3. The voucher will not be sent in conjunction with any other offer, cashback, reward or discount code unless listed on this page, or with any other discounts.
  4. Once the above terms have been met, you will be sent an email to claim your voucher. If the voucher is unclaimed after 60 days from the date this email is sent, the claim will expire, and you will not receive your voucher.
  5. Once you have claimed your voucher, you will be subject to the terms and conditions of the voucher provider. Please read these carefully once you have received your voucher.

Popular smartphones we cover

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