Help Centre > Support > Why do you need my phone's IMEI number?

Why do you need my phone's IMEI number?

There are a couple of reasons why we need your phone’s IMEI number (and Serial number if your on iOS), they are as follows:

  1. Because your phone’s IMEI is a unique 15 digit code it helps us link your policy to the exact phone you’re holding.
  2. We also use it to check that it hasn’t been stolen or reported lost before, something that most insurance companies do after you’ve paid, which can often lead to delays when making a claim.

We hope this makes sense, but if you’ve still got questions, email support@wearesosure.com.