Review your claim

Enter your email and we'll send you a link

Prefer to speak to a human? Call our claims team on 0113 320 9722 (local rates apply).

Only use the email associated with your so-sure policy
so-sure - social insurance

How the claims process works

1
so-sure - Make a claim
Launch your claim online

Is your phone lost, stolen or broken? Claiming with so-sure is easy, fast and pain-free. Continue using the form above

2
so-sure - Review claim
Review Claim

Our UK based claims team will review your claim and reach out with a request for any further details or documents

3
so-sure - Approve claim
Approve Claim

Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 24-72 hours