Protect your possessions
with SO-SURE!

We understand it's stressful to be without your phone, that’s why we aim to get you back up and running quickly after your claim is approved. While we aim for 24-72 hours, some repairs may take a little longer.

Did you know that most insurers do not cover loss as standard and will charge you an extra £1-3 per month.

We reward our careful customers. If you and your connections don't make a claim we return up to 80% of your premium back at the end of every policy year.

We are the only company to offer up to £100 off your excess if you can prove your phone is not damaged using our app. It's as simple as taking a selfie of your phone!

If you validate your phone is good working condition using our app (prior to your claim), you do not need proof of purchase. If you don't do this, you may need to provide proof of purchase when making a claim.

Policy holders must be over 18 years old, a UK resident, and be the main user of the mobile phone. The mobile phone must also have been purchased within the UK.

Unlike other insurers we ask for this now, so if your phone is lost or stolen you dont have the additional hassle of finding this information. If your phone has more than one IMEI number (dual sim phones) just provide us with the first number shown.

Unlike other insurers we ask for this now, so if your phone is lost or stolen you dont have the additional hassle of finding this information.

Select your billing date

Unlike cards, Direct Debit is not an instant payment method.

In the case of weekends & bank holidays, it can take up to 3 working days after your selected date for payments to leave your account.

Please also be aware that it can take up to 7 days to initially setup your Direct Debit & you will not be able to select dates before your first payment is taken.

Why do we ask you to enter your bank details twice? 🤷🏻‍♀️

If your payment fails, you will be in danger of losing cover for your mobile phone and could face issues making a successful claim.

So, that’s why we ask you to enter your Sort Code and Account Number twice… to make double sure they are correct! 👍